Dmcarhirealicante Reviews

A deceptive company that sells

A deceptive company that sells everything from cat things to bras and other rubbish I am furious at how well it is presented on Facenbook and will from today date recommend that you investigate thrush pilot with everything from their second breeds to their name then it will appear that they are cheaters and cheating people for money pigs are what they are

This company isn t even worth a star

This company isn t even worth a star We booked our car hire and airport transfer from the UK in advance hoping to use a small local company instead of the usual big names We were collected as planned at 11 15am from the airport to be told that there wasn t a car for us straight away and that we would be taken to our accommodation and we would get a call once the car had been sanitised after return We had an appointment to get to for 4pm so I informed our driver of this By 2 30pm and having our calls and messages unanswered I attended the office near Villamartin Plaza Here we met the most obnoxious and arrogant Dave the owner of D and M cars We enquired about our car to be told there wasn t one When we asked why he couldn t have told us in advance he said there might be one available the next day I politely reminded him that we had booked it for today to be told that we were lucky he had picked us up from the airport at all Staggered by this response we asked why we couldn t have been informed earlier Before I finished my next sentence he waved his arms around and said there s no car hire at all for you it s cancelled We walked away from this without further confrontation This man is a disgrace to the car hire profession I sincerely hope that other people take note of this and avoid him like the plague We thought after the problems that the corona virus had caused small and local businesses that we would go with a local firm to help them get their business going again rather than our usual centauro hire How wrong we were

Why does the TP headline show 3 stars-one is too many

My experience is exactly the same as those detailed in the other reviews This is a dreadful company with an obnoxious owner Dave who has no idea of customer service Hire cars were in short supply in Sep 2021 and the larger hire companies were booked solid But D M said they would have one available for my dates So I booked It well in advance as it happens to run from 8 Sep 2021 for 6 weeks I arrived at my destination in the Costa Blanca a day early in my Motorhome I phoned D M on 7 Sep to ask if the car was available - if so I would have it a day early and pay for the extra day Dave answered the phone but said it wasn t available yet Fair enough I said - my booking wasn t due to start until the following day I asked what time I could collect it the next day and he said early afternoon but to call first just to confirm it had been returned by the previous renter I duly called on Sep 8 only to be told the vehicle had to go to the garage for a repair and wouldn t be available until the following day I wasn t too pleased but was polite about it and said something like these things happen I called the day after Sep 9 and was told it wasn t back from the garage yet I called again a few hours later and spoke to him again He said he was just driving back to the office and he would know more when he got back Tried to call a few more times but although his phone rang he didn t pick up So I called from a different phone and he picked up straightaway He was surprised it was me and started to get rattled I wasn t rude but was firm in asking what was going on when would he be able to provide a car etc To cut a long story short he then got very stroppy Said he couldn t provide a car he didn t have etc Admitted he had 9 customers waiting for cars I asked him where I was on the list and he said rudely at the bottom Said he couldn t give me a date when I would get a car and put the phone down abruptly At the time there were no alternative cars available from any other companies in the area So I messaged him and asked him not to let me down He replied saying he would let me know when he had a car Never heard from him again In retrospect and IMHO this is a company run on a shoestring that takes whatever bookings it can irrespective of whether it can meet the demand If customers are let down the company owner doesn t give a jot I dread to think how many folk have been left in the lurch by D M My advice - don t contemplate using them Not worth the risk of being left stranded at the airport or wherever

Recommended to Avoid

I have just read a review on Costa Blanca Forum where a member explained their horrendous experience This firm sounds awful and I for one won t be using them

Unreliable

Unreliable - left for a few hours at airport for pick up and had to phone to ask where they were Very old cars that have a screw for window control exhaust loose bumper hanging off and flapping if you drove over 40mph Witnessed people in office collecting cars to be told there was no car A completely chaotic firm Told our car would be ready at 11am next day Eventually got it 1 30pm When you try to explain you are concerned about airport drop off as they are late for everything you are met with sarcasm from owner Terrible experience

Unreliable

Booked through a friend and having used this company once before all was well then The second time however whilst we were collected from the airport nobody came to take us back as arranged No one was around when we tried to call to find out were they where We frantically had to try to get a couple of last minute taxis in a storm which proved difficult and only just made our flight which wouldn t have been possible had we only had hand luggage and no check in Never been as stressed in my life Since heard by another they ve not turned up before when taking back to airport Don t rely on them horrendous experience

If could do below one star I would do

If could do below one star I would do not use

Dave has been very reliable for us

Dave has been very reliable for us We once had a car that wasn t running well so he brought us another one no fuss We ve hired several different cars with the airport transfers All good His prices are fair and he can be busy so book well in advance

Villa martin budget car hire and transfer

Just come back from Villa martin rented car from d and m they told me the cars were old no aircon they told me this when I was booking so cheep absolutely fantastic airport service to on time reliable I will definitely use them next time for all you who have left bad feedback what do you expect for a fantastic price this is very good budget price car hire and airport transport so please don t take notice of the bad reviews this is a good local Villamartin car hire fantastic Barry studholme