Based on authentic user experiences
Russ K
6729 reviews
N/A
11 months ago
Bad system
Bad system In a few several year California DMV has moved from the stone age era but has not come even close to the Internet century at all The wait in the DMV office change from 4 hours to 2-3 hours at least in Roseville CA The only think you could do online is to register your car online to get tags God forbid the tags get lost Change of address is the second most essential function - it is still in the prehistoric stage
john ohea
6729 reviews
N/A
11 months ago
3 stars
3 stars I wondered where the online chat agents were writing their own positive reviews The online chatbot is no help and my live chat was terminated by the DMV website after a 75 minute wait because I had not responded FTW I needed help uploading documents because the website upload prompt just led to a feedback loop of upload prompts I needed help accessing the interactive e-earning course because I could not find the link to it on the website same feedback loop experience I went to the DMV office in person without an appointment and got everything straightened out eventually The in person experience even w o an appointment was much quicker and less frustrating that the attempt to use the website BTW I use computers daily in my business so I m not exactly computer illiterate
John Rocco
6729 reviews
N/A
11 months ago
DMV IS APATHETIC AND PATHETIC
It would be nice if the DMV would remember WE THE TAXPAYERS pay their salaries and they work for us and we do not work for them The inefficiency of this office only proves government employees can care less They are protected because they work for the government and therefore give a half hearted effort I had made an appointment and when I arrived amazingly even with my confirmation number My information was not listed If this agency as well as ALL Government agencies were accountable I believe 85 to 90 of the employees would be fired
robert hall
6729 reviews
N/A
11 months ago
If I were trying to make the DMV bad
If I were trying to make the DMV bad It woudnt be close to the reality My experience anyway I spent parts of five days on the computer at a VSR contractor who I paid 408 3 trips to the DMV arguing with agents eventually I did get vehicle title transferred and the vehicle registered in my name
Johnny
6729 reviews
N/A
11 months ago
Stupid
Terrible truly the worst thing i have ever encountered From their Bot that answers the phone that talks NONSENSE AND SPANISH WITH AN ENGLISH ACCENT EVEN IF I WANTED ENGLISH to the stupid MVProctor thing that DOES NOT LET ME TAKE MY TEST FOR WHATEVER REASON IT BUGGS OUT EVERY TIME AND I HAVE SPENT HOURS TRYING TO FIX IT I am so done with this bullshit