Dodo Reviews

96 positive feedback as per your

96 positive feedback as per your commercial Dodo your dreaming You use optus as your supplier Three times since the the large optus outage I ve had no mobile reception Not a word from dodo at allMy useful review would bePay that little bit extra to get better coverage try another phn company 100 klms from Adelaide in the 21st century Black spots we re there s no reception at all

Do not use

Do not use I Canceled our account a day into using there internet due to them being unable to provide a fast internet service to our address which they said they could on sign up It Has taken over a week and 15 calls with hours on the phone waiting to get them to release the line so my new provider can connect for internet Absolute joke Liers and time wasting aholes

Customer services deplorable

Customer services deplorable I called them for cancelling my internet service because I am moving out The guy spoke to me very badly at the limit to attack me so when I raise my voice 2 minutes later he put me on hold for a wrong reason I get another colleague when I needed to start again all the process She was not really pleasant too Internet is very low I am not recommended at all this service provider

Absolutely horrible

Absolutely horrible I switched from Telstra and the internet connection went from great to very poor I am using the Telstra Gen 2 modem and I am experiencing drop-outs on day 2 Being an IT professional and working from home this is a real kick in the guts for trying to save a few bucks on my internet Will have to jump on the phone to try and sort this out tomorrow

Worst service ever

After living in many countries I can confidently say that Dodo provides the worst service I have ever experienced Their customer service is appalling They charged me for two subscriptions and sent me two modems To cancel one plan I was told I had to pay the full cost of the second modem due to their policy On top of that their internet service didn t even work After hours of negotiation and waiting they promised to send a technician A week later no technician showed up When I contacted them again they claimed they had no record of the appointment and promised to send someone soon To make matters worse instead of refunding me for the second modem they offered a credit which I never received Guess what Neither the technician nor the credit has materialized to this

Would rate it a zero if I could

Would rate it a zero if I could Their support are 99 useless they send out emails to help which are incomprehensible and meaningless Dodo make it impossible to cancel mobile phone service Their website is absolutely useless and confusing Heck I have been an IT support for 200 people and used computer and mobile since the inception I use 6 laptops 3 iPads three mobiles etcTo stop them charging me I will have to cancel my Visa Card which will result in me not having it for a week and then having to contact all the payments I have missed with an apology and the new credit card details

Dodgy Company

Paid for 50mbps connection the first night it was connected I did speed test and got 55mbps Great Every single day since it has been capped at 20mbps which is their cheaper plan yet I am paying for the uncapped plan Called to complain and get the limit taken off my account and was told all kinds of stories to try to manipulate and confuse me into thinking it was somehow my fault Called in an IT tech to assist me and sure enough Dodo was limiting my connection speed Days of my life wasted on this issue and no assistance or support provided by Dodo whatsoever Avoid at all costs

I ve been a customer approximately 7

I ve been a customer approximately 7 years in the past year Dodo have been shocking and terrible with daily dropouts And just today 26 11 2024 was one of them horrible drop out days I have been looking at other providers but unsure if I will have the same dramas so I m only holding on with Dodo until I see a provider with good reviews and quality for the money and without the drop outs like terrible Dodo I m over Dodo 100

Avoid Dodo Internet at All Costs - You will thank me later

I made the mistake of subscribing to Dodo s so-called best Fibre to the Home package expecting high-speed internet as promised What I got instead is an absolute nightmare The internet speed is consistently less than 5 Mbps yes you read that right Forget streaming gaming or even basic browsing it s like being stuck in the dial-up era To make matters worse their customer support while polite and friendly is completely unhelpful The team is based overseas and while they are nice to talk to they clearly lack the tools or authority to resolve any real issues It feels like a never-ending loop of apologies with no actual solutions I have wasted countless hours on the phone trying to fix this mess and the only thing consistent about Dodo is their inability to deliver on their promises If you re considering Dodo Internet don t It s the worst ISP I have ever dealt with Save yourself the frustration and look elsewhere Dodo might as well be extinct because their service is prehistoric