Dolashoes Reviews

Disappointing Refund Issue Reality

Before I placed my shoe order I asked if they used Canada Post for delivery I explained that Canada Post is currently on strike They assured me that they would use alternate end-route courier So I placed my order Two days later they emailed me again asking me to either cancel my order for a refund or keep my order open until after the CPC Strike ended Before I could respond DolaShoes cancelled my order and refunded me the full U S amount but the exchange rate changed meaning that I lost 8 05 CAD for nothing no product just for placing an order When I asked about that they told me THEN that they made an error and that my adddress still relies on Canada Post They should have known that from the begining so that a potential customer does not incur charges for just placing an order for an issue that was based on their incorrect information They explained to me that this is just the way it is I would have been impressed and remained their future customer with a small 3 Off coupon to cover my loss as a Customer Retention method I have learned about the Business World today

Shoes smell like petroleum

Shoes took a long time to arrive Ordered the correct size but these are way to big and they smell like petroleum Asked for refund and there email asked me to choose another shoe from their collection not interested I would avoid using this company

I ordered my shoes on December 27

I ordered my shoes on December 27 I got a confirmation and an order I got several emails saying that my order was on its way No tracking number Weeks later a email said they would be delivered any day That was January 6 I ve emailed several times with no response I believe this is a fraud

Shoes took a while to arrive

Shoes took a while to arrive but worth the wait Fit well good construction and very stylish Hope others have as good an experience as I have had Would order again