Dolfi1920 Reviews

Perfect Service

When I arrived to France my suitcase was broken I filled a form at the airport and they replied it by email I sent some of informations and they deal with my problem quickly amd they sent a new suitcase to me The process was so quick Thank you for your help

My baggage was damaged when traveling

My baggage was damaged when traveling with Lufthansa and they were swift with rectifying the situation

I want to congratulate Dolfi 1920

I want to congratulate Dolfi 1920 its CEO Mr Gal Zentner and Sabiha Mehmood for the great customer service they provided in solving the problem with my luggage I congratulate them and thank you very much

Easy fast user-friendly

Everything was very uncomplicated I got quick response and easy refunds on my damaged baggage

Damaged suitcase during flight

The case replacement issue happened very quickly and efficiently Within a week I received a new suitcase by courier

Outstanding service

Fast friendly and outcome-oriented service Minor issue was resolved in no time

Genuine company

I believe Dolfi1920 is appointed by Swiss airline to deal will all luggage damage issue There was other time when my daughter fly Finnair Finnair handle the damaged luggage problem themselves I was a little worry in the beginning that I will not have my broken luggage replace because of the many negative reviews I have read here First I don t know if it is just me the Swiss airline online report form cannot be submitted after I have put in all the pictures all angles and fill in all the personal info flight no date destinations but I couldn t send it in the last step believe me I have try many times with different devices in the end I have to write them an email and they directed me to Dolfi1920 There I have to do kind of the same things put in pictures fill in things but after they had my case they are pretty fast in deciding I will have my luggage replaced It is very much broken one wheel is even missing and have left a big hole They gave me a voucher where I can use to buy a new luggage from their page and they have a big variety to choose from The voucher is enough for me to replace with a American Tourister luggage medium size and it will be sent to my home address I would say Dolfi1920 is a trusted company and if your case is genuine and after some evaluation you will have your compensation for your damaged luggage

Quick answer

Quick answer good quality of support and very helpful