Dolls2u Reviews

They hire blind people as artists Never trust

Recently I have made an online order to make a bobblehead of my friend for giving her as birthday present Her birthday was on November 28th and I made the order on 20th November and as it was written in their site I was expecting it on 10th or 11th of December So as a first step they promised on their site that one of their artist will send an email as a confirmation of the order I waited for 2-3 days and no one contacted me so I send them an email through their website and on 27th of November I got the first clay model And I am not an expert or an artist I thought it would come good after painting and finishing as I trusted them and I thought they are a group of professional artists So I replied them I m accepting it and confirm to continue But once it was painted and finished I got to know that it is nothing like her So I told them it s nothing like her as it was entirely different from her appearance Then after my request they made another model and this time it was an entirely different person so I made them to redo it The third time it was looking something like her and there was a missing in her cheek portion I told them that Then I waited for 2 days they didn t replied and it was already 11th of December Then I send an email for their update They replied me rudely saying it will take 7-8 days more So I said I want to cancel the order So they came up with their cancellation policy and all they will deduct 19 dollars for cancellation So I thought for some time and I really wanted to surprise my friend with this gift and I trusted them once again meanwhile they send an email saying they will try to make it fast Then I sent them an email saying that apologizing for my disappointed behavior even though I haven t said any bad thing then said that please take their time and make that bobblehead accurately The next day they painted and finished the clay head which I never approved to continue and asked me to confirm it And I m not exaggerating it that doll never looked anything like her from any angle It was entirely different Then I said I really want to cancel this time So they came up with their cancellation policy again saying now they have created two bobbleheads and they will take cancellation fee twice So they just robbed 39 euros just to make something which is entirely different from what they have promised And I m not lying anyone in this world who doesn t even know how spell the word artist wouldn t have said that doll look like her I don t know if they hire blind people as their artists or not I m really really disappointed in their service and I ll fight legally against them