Domyown Reviews

Never received the product

Never received the product Like many other reviewers my package was damaged during shipment and stated so on the Fed Ex site When I first noticed the exception and contacted domyown they acted like it was no biggie and told me just to wait so I waited a week then contacted again So instead of them contacting me and saying we ve shipped your replacement product I have to go to them and request a refund for a damaged package that Fed Ex refused to deliver I was asked if I d like them to ship another nah just give me a refund had to use the local pest guy more

Don t order if you need it soon

They blame slow shipping on the shipping company but it s been a week since my order and they haven t even pulled it yet They don t like to give refunds so I ll just have to wait however many weeks or months it takes them to do their job

Beware they will cancel your order and then try to charge you more money

I placed an order that totaled 212 95 only to receive an email stating that they ve canceled my order Then I receive a phone call stating that they needed to charge more money This seems very shady since the purchase was already charged to my credit card The representative that called had screaming children and barking dogs in the background and was not very professional I will take my business elsewhere

Shady place

Shop here if you d like to pay full price for opened products Seriously though it s a terrible place steer clear I bought a 50 lb bag of pre emergent And they shipped me a 46 lb bag that had been cut open and taped shut not damaged in transit it was clearly damaged and fixed before they shipped it It clearly wasn t an accident since they taped it shut so they knew it had been opened and lost contents and the tape job was badly done so it lost more in transit When I complained they split the cost of the lost product with me For my inconvenience really What a shady place and such terrible customer service I ll be shopping elsewhere moving forward and suggest doing the same

Terrible company to order from

Terrible company to work with They are all about profit and overprice for quite a few items please don t fall for their scams I shop for products without needing a contractor account and normally can find products 20- 50 cheaper than this place offers Their price match policy doesn t apply when you ask because of Profit Margins again We fell for this Scam when we ordered from them about six months ago Termidor SC to do a preventative barrier and the bottle leaked in shipping - they refused to even respond to requests for a new bottle Please if you can avoid them I would recommend it

Can t get the order right

I ll have to agree with the other negative comments DIY can t get a simple order right Ordered 24 glue boards got 6 loose ones in a large box Called they sent 6 more loose ones in a large box Operator state they cant open a box to send less than whats in the box Looks like they did just that anyway twice Said they would send me 12 and credit me back for the missing 6 Got the credit but not the 12 Confused yet Where s the other 12 God only knows The operator was zero help She went as far as saying I have 18 no dear as of now I only have 12 They said theyll ship the remainder I bet I get 6 more loose ones If the remaining order is not here soon I ll call PayPal and get my money back I don t even think this company has a customer service office rather a handful of work from home moms who use a pre-written script Even if DIY reads this review they dont care I dont want an apology I want my order I m so done whith these people Update on 6 10 24 I received you guessed it 6 more loose ones So they can open a box and send partials Got credited back for the other missing 6 Three separate partial shipments cost them just as much as my original order Hope they read this and have a good laugh on their lunch break

LIERS- DONOT TRUST WORSE PLACE

WORSE PLACE DONOT TRUST them DONOT BUY Anything from them They ship wrong chemical you ordered and missing items THEY DONOT REPLACE and try to force you buy more I bought Carpenter Bee chemical from them I called them first Their so called expert suggested to buy DeltaDust On their website has no indication for it on their video they have something totally different Then they send me a wrong chemcial for Bed bug They also didnot send me the Dust Hander which I paid for I called them several times After months of waiting I called again and now they claim they have no record of phone calls and told to BUY another duster hander THESE PEOPLE LIE AND CHEAT ON YOU TO MAKE MONEY AND THEY WILL INTENTIONALLY DONOT SEND ALL CHEMICALS AND ITEMS TO FORCE YOU TO BUY MORE DONOT TRUST THEM DONOT BUY

Ordered a gallon of foamer

Ordered a gallon of foamer usps lost it and domyown com told me to wait weeks just in case it shows up before they will reship it so i did still nothing Finally when they reluctantly said they would reship they told me it was on backorder and would be a few more weeks No refund no apology just deal with it

I d give these fools zero stars

I d give these fools zero stars if possible I ve ordered from them a few times and there is always an issue with shipping I ve been told my items were deliver they never showed up This last order wa made 2 weeks prior to needing the item to be safe After tracking the item I saw it glass sat at the PO in a couple small towns over for a week I called the company the young lady that answers the phone is too concerned with sounding cute to actually find out why it was sitting still I called the PO and was told it was shipped back to a different PO in a different state and had no idea why This company had no idea and didn t really care I ll never spend another dime with this company