Dookan Reviews

Scam

I don t think this is a legit business After I made an order i got email from icloud to claiming to be from DHL asking me to send personal info such as my id card s copy otherwise they won t be able to ship my order When I contacted customer support they said just info its normal Its first time DHL asking for such personal info before shipping order And tracking number is fake as well as it doesn t work on DHL s website Quite shocked to see an Indian company running scam via webshop in Europe

Wide assortment

I found products that I had been looking for years in ethnic stores at lower costs than in stores which makes up for the shipping costs Delivery on time

Fast shipment perfect packaging great value for money

I had a very pleasant experience the shipment was quick only 4 days from Czechia to Italy and the packaging was perfect I ordered multiple items all of which were dispatched correctly and arrived in good condition The customer care was responsive through both Whatsapp and SMS Overall it s a great way to get Indian instant food sweets spices and snacks delivered to your home in Europe I definitely plan to order again

Impressive customer service

I was impressed with their customer service The ordered items were delivered perfectly Authentic Indian foods are their main attraction

Fast delivery and nice gifts

My order arrived super fast It was very well packaged and they sent many gifts along with my order The product variety is really good and pricing is decent

Outstanding Service with Room for Improvement on Shipping Costs

I recently ordered from Dookan and was thoroughly impressed The service was excellent with my package arriving on time even earlier than expected The products matched their descriptions perfectly and the prices were very economical However I found the shipping costs to be quite high and somewhat confusing While Dookan offers free products on orders that meet a specific minimum spend the shipping fees are not clearly outlined making it difficult to understand the total cost upfront Despite this the overall experience was positive and I would recommend Dookan for its quality products and timely delivery

One-stop shop for Indian items

One-stop shop for Indian items Lot of varieties were available Will definitely recommend others