


Based on authentic user experiences
MARTIN
6732 reviews
N/A
4 months ago
Had price increase
Now well overpriced will not go there again
Neil
N/A
4 months ago
Ordered the 3-day notice chocolate
Ordered the 3-day notice chocolate brownie cake for my daughters birthday On the Dorrington s website the cake is shown with a gold finish on top In reality I received a plain brown cake with no gold and merely a series of lines scored in the top presumably as they thought I needed help deciding how to cut the cake The manager unhelpfully offered to send it back to their bakery to finish the cake but as I needed it today that was no good I requested a discount for the unfinished cake but this was refused Annoyingly I could have bought a dull brown cake anywhere for substantially less money As it was I had to pay in full and buy more decorations to make it look better Rubbish service and wouldn t recommend
Imran
6732 reviews
N/A
4 months ago
prices in the vans are very high and
prices in the vans are very high and scrimp on the fillings as well after numerous discussions still a year later nothing has been done by the portion of fillings places into baguettes and sandwich s no bagels in this place as well and poor veg selection kept on vans only really doing bacon mainly seems to be 70percent of what they stock in the vans directors take note don t scrimp on your fillings
Colin Ward
6732 reviews
N/A
4 months ago
Wednesday a small buttered roll 40p
Wednesday a small buttered roll 40p Thursday a small buttered roll 60p that is quite an increase in 24 hrs
Russ Faz
6732 reviews
N/A
4 months ago
Bad experience
Went to the Bishop stortford branch and ordered 2 ham cheese salad rolls my partner finished work and we sat and had lunch half way through her roll she found a dark hair in the salad absolutely disgusting would like a reply of what you will do about it thanks
Nicole Raison
6732 reviews
N/A
4 months ago
Visited dorringtons today and purchased
Visited dorringtons today and purchased a Brie and crispy bacon baguette When I got home to have my baguette I was shocked and very disappointed in the quality and presentation The butter wasn t spread evenly not sure if they re on a butter shortage The bacon as described crispy bacon it was broken up pieces of bacon which looked like the leftovers from the day before and completely rock hard I went back to show them and hadn t received the best customer service in fact the young lady had quite poor attitude sarcastic telling me it s crispy bacon I ve never had crispy bacon like that before and couldn t care less not helpful at all I hadn t been offered a replacement or a refund and was left feeling very let down Serving members of the public myself in the past I would never of dreamed of speaking to a customer like that and I wouldn t have dreamed leaving them leave not satisfied I would like to kindly add if staff are not happy in the job they are in they shouldn t be taking up a position as it clearly shows to the public they are unhappy I have pictures and a video that I am more than happy to share
Steve
6732 reviews
N/A
4 months ago
Visited the shop in bishops stortford very poor customer service and rude
Visited the shop in bishops stortford snowley parade this morning 4 staff behind the counter two ladies and two men There was one customer in front of me walking up and down trying to decide what they wanted which was fine as we all do this while I was waiting the two ladies behind the counter just kept talking with one another I thought at least one of them would come over and ask if I would like something but they just kept talking after a couple of minutes one of the guys came over and asked what I would like better late then never I just felt I was being ignored and was astonished at the level of customer service and how rude they are I think some staff training is in order If I was the manager of this shop there is no way I would stand for this I m a new customer to this shop and not sure if I would come back
D T
6732 reviews
N/A
4 months ago
The staff ignore you
The staff ignore you They chat to eachother You d made to wait even though there are clearly free staff just faffing around staring ahead The staff are just on a pathetic power trip over buns and cakes And then prices are ridiculous too 7 40 for two sliced granary loaves I mean talk about GREEDY I won t visit again Their advertising makes out they re friendly But the staff are awful unsmiling clearly bitter that they re working on a shop floor I have a huge network of friends locally having lived in the area for 50 years - and I ll be telling everyone what I think about Dorringtons Shame on you
IV
6732 reviews
N/A
4 months ago
Zero costumer service and zero quity products
I went to Darringtons in Harlow Potters Street and I have been welcomed with complete ignorance There was a lady that didn t eaven bother to look at me or my son while we were waiting to be served Two othe members of staff a male and a young female were chatting with each other same without any attention given to us When we finally been obeserved I have asked for a tosted bacon and a tosted sausage sandwich of which I have been told they will not fry any more sausages my little boy asked for 2 sosage rolls that when he attempted to eat were burnt beyond belief Forgot to say we left the shop and the we realised that they have not given us the 2 sausages we paid fore and so we went back and probably that s the reson we been given the burnt ones I would have given this guys -0 but luckily for them 1 is the lowest I will never buy from them again
L McKenzie
6732 reviews
N/A
4 months ago
AMAZING 21 birthday cake
I asked Dorringtons to make a birthday cake for my daughters 21 st The woman I spoke to was extremely helpful I told her what my daughter likes which is seahorses and an ocean theme She suggested a blue waves cake with bluey macaroons and sugar work seahorses It sounded amazing but I wasn t sure how it would turn out but WOW it surpassed my expectations and looked stunning It also tasted delicious I couldn t have asked for a better cake and it made daughters birthday extra special I also ordered some sandwich platters which were so well made very fresh and tasty Can t thank dorringtons enough and highly recommend