Douglasparkstirlingbmw Reviews

First class from start to finish

I contacted Douglas Park BMW Stirling with a view to moving onto a used 4 wheel drive model didn t have anything too specific in mind so I explained to Peter Coyle one of the sales team what i was looking for and we discussed the deal end to end covering finances age the range available right down to my choice of colour Peter went away and came back with an absolutely stunning BMW registered car 10 months old G20 3 series 320d M Sport with M Sport plus and a huge selection of factory fitted extra options He had listened to everything we discussed and came up with a model ticking every box of our previous discussions We agreed a deal and a pick up day Throughout the time prior to collection Peter made himself available for any questions he assisted me through the process of transferring my cherished plate and lead me step by step through the various processes to move from my car to the new model I have purchased cars from a number of Car showrooms over the years but I think buying from a main agent was the smoothest hassle free transaction i ever had The professionalism of Peter and the rest of the team fits very well with the high quality of the BMW brand I am happy with the Car the service the communication and most of all the price cant fault them in any way I will continue to use the services of Douglas Park Stirling for all my needs why would i go anywhere else A fantastic service from the whole team Thank YouBilly McMillan

Took my F900xr in for a 12 000 mile

Took my F900xr in for a 12 000 mile service and I have to say I was totally delighted with the way my service and related works were attended to I had requested for additional work to be done at the same time as my service and the price I was charged for the service and the additional work was a lot less expensive than I had imagined I d like to thank Scott McIntosh service dept who was a pleasure to deal with and as always was extremely helpful Ill definitelybe back and I d definitely recommend using them for any service work you require

Tomas McIntyre and Clare Deans Outstanding service

Tomas McIntyre and Claire Deans we re outstanding the deal the car the service untouchable I m so happy with my new car Tomas and and I got talking he used to work for Audi their loss Claire overseen my deal which to be fair was a challenge once I explained my expectations smashed it out the park I will not go anywhere else in future before giving Douglas Park BMW the opportunity to build me a deal I really am so delighted with my new BMW thanks Clare and Tomas

5 Stars BMW Douglas Park Team

I would highly recommend all the team at BMW Hillington in particular Colin for his prompt action help and time arranging service appointments also to friendly helpful staff Norris Anne Alice and finally to Hammy and all the garage service team who delivered exceptional prompt repairs excellent customer service and assisted at every stage to resolve Technical issues I had with my car I Really can t thank the whole team enough and would highly recommend their 5 Star Service Thank you very much once again Therese

Outstanding Service

This is the second purchase in the last 12 months flawless transaction my dealings with the branch before during and after have been in line with my expectations of a high quality prestige main dealer Connor Moran was exceptional throughout the whole process I also learned of Peter Coyle s passing I dealt with Peter on my previous purchase and it was his professionalism that made me return to but another car from him the branch has lost a gentleman but Connor kept the standards at their highest Peter would be proud of him its more than just a car showroom you can feel the brilliant atmosphere on entering even through covid I ll be back Thank you Douglas Park Outstanding service

thanks to Norman and team at dp hillington

thanks to Norman and team at douglaspark hillington for another great service clean car and all issues all sorted thanks againJohn oban

Excellent and friendly service during Covid 19

5 star customer service in a friendly courteous manner from Gemma and Graham at BMW Service Department in Stirling I am my elderly Mum s main carer during the Covid 19 crisis Due to her age she is grounded and I need my car to be able to shop and deliver both cooked food and shopping to her My car developed a fault and I was advised by BMW online that their Service Departments were only open for key workers I called Graham at BMW Stirling and he was so helpful and agreed to book me in to have my car fault repaired Both Graham an Gemma were so helpful and understanding of my predicament and their service was excellent I was provided with a courtesy car as the part was not available on my first visit Would highly recommend BMW Stirling I will share my experience with others After Covid 19 is over people will remember service given in stressful times BMW Stirling were first class all round Thank you Graham and Gemma Kind regardsFiona McFarlane

Get a second opinion and don t be ripped off

Took my car in for a follow up visit after work had been done on the air con the previous year and it was not working again after less than a year I wad told I needed a new compressor costing nearly 400 pounds I decided to get a second opinion and took it to another garage who found no problem with the compressor Please keep away from this garage