Dragonauto Reviews

Great

The BMW main dealer in Cardiff and Newport could learn a LOT from DragonAuto works I really like the questionnaire so they know how much of an enthusiast you are or aren t The quality of the work was very good keenly priced and best of all they were honest and upfront with good customer service without having to be all patronising and faux posh like the BMW dealers tend to be Only found them by accident despite lots of googling wish I d found them years ago and will definitely be back Thanks

Excellent service

Friendly staff and competitively priced I will definitely be using them to service my car in the future

Excellent and professional service

Excellent service Had brake fluid service while I waited and was kept updated with progress by Claire After the service was completed I was given a full explanation of the work done and given a printout of the car s full history including the work done by BMW main dealer together with a car health-check All done much closer to home to BMW spec and at a far better price than main dealer Contrary to some reviews I found Claire and the technicians to be knowledgeable polite and helpful from my first phone call to the time I drove away I will certainly be returning

BMW 320 coupe transmission oil changes

I have a BMW 320 which is need transmission service the gears were jerky and harsh after long years of driving it I contacted the Dragon auto team and they did an excellent job with fluid change Now the car run very smooth the gears absloutely changing perfectly on time

My timing chain failed

My timing chain failed and I was very pleased with the repairs I received from Dragon When Jenny asked me to post a review I was happy to do so based on how pleased I am with my car I ll be using this garage again

Regular Customer s Opinion

My BMW has been here for servicing and repairs whenever it s needed it and they were prompt and helpful I found the two girls I dealt with to be very genuine When I dropped the car off this morning I was asked whether I was willing to leave a review here Having read the existing feedback I decided to do so as I don t believe it s a fair representation from my experiences with the garage and considering how busy they always are and how many cars are on site whenever I attend I can only assume that not enough happy customers bother to provide feedback I would recommend this workshop

Very Nice

When my steering lock failed unexpectedly this garage fixed it for me quickly

Highly Recommended

Claire asked me to leave feedback and I agreed to do so because I have used this garage lots of times and always been treated well and found the pricing fair

Bmw 3 series

My car has been here on 3 occasions now and it has been a pleasant experience every time even when my car was of the road Claire arranged for it to be picked up and have an MOT saving me alot of hassle fast and friendly service and I would recommend dragon autos to anyone