Drive-intensive Reviews

shambles

our daughter had an intensive 45 hr driving course booked but unfortunately really didn t go as expected her instructor was ok and fitted poppy in her work unfortunately we have now had to have another driver instructor because this firm never booked her a test that i have paid for and now her test is in sept absolutely ridiculous they haven t reimbursed us for this test or the theory that they never booked that we paid for also Communication is diabolical they take your money leave you high and dry Try somebody else you will be glad you did

HAVE BEEN SCAMMED BUYER BEWARE

PLEASE Don t waste your money Quick to take my money wasn t offered 1 driving test in 4 months not what I thought an intensive course would be Still waiting to be refunded for my test money after two months when Lisa agreed STILL NO REFUND - disgusting service Very poor communication

Complete scam

In response to the company saying my review is untrue it s not I m using my sisters account and you know exactly who I am I had an awful experience and I m allowed to share that They take your money and can t provide what they re selling As for the name Tanveer Mahmood is the name I was given and the person who I paid I can only advise of my experience and he didn t teach me anything he obviously works for this company as it s easy money where he gets away with doing nothing I have only done the review today as the company have been ignoring me since the date of my test I reached out to them on the day and tried multiple times after and have just received a response from them today 8 days later as the lady said she forgot to reply to me I mentioned at the time I wasn t happy with finishing the lessons earlier and the instructor got defensive about it I obviously didn t make an official complaint as it would be very awkward to sit in a car with someone I ve complained about As for the test no effort was made to get this on the week of my lessons it was over a week after my start date so the driving lessons I did weren t as fresh in my memory Which is the whole point of doing an intensive course It s a complete scam just find yourself a cancellation and make a block booking with your own instructor in the days leading up to your test This company can t provide what you re paying for They were quick to take my money but won t respond once they have it and the excuse that she forgot to reply to me is unacceptable I will feedback my experience to the DVSA however I m entitled to give my review The instructor was absolutely shocking I was told before booking that the company have their own drivers on file as previously I was let down by a course provider who didn t have an instructor available Therefore the company are happy to have these instructors represent their business Tanveer Mahmood the instructor sat there on his phone the whole time I was in lessons No mock tests or anything He asked the areas I felt I needed more practice I said roundabouts and manoeuvres I asked for more support on manoeuvres and requested he give me reference points for his car for bay parking He outright said no because each bay is a different size Parallel park again no help or direction I knew the basics but was fluking it every time he didn t advise on the process like turning full turn to the left and what reference to look for and when to turn back right etc I said I didn t feel confident on roundabouts and he just said that I ve done loads of roundabouts absolutely fine I don t need to do anything differently It didn t matter that I felt I needed more practice on those i could ve gained confidence by going over them more He was lazy finished each lesson 25-35 minutes early Took a 20 minute break each day - including the last day that he said he wouldn t need to take a break as it was only 3 hours I was concerned that if the test was 8am I d have no time to fit in a lesson before hand he said no problem he would come the night before Low and behold the test was 8am I asked him to come the night before and he said he couldn t There was no flexibility on the lesson time I booked annual leave for the 3 days and was told the lessons will start at 9 for 5 hours with the test on the 3rd day so obviously lesson time may change to accommodate that The instructor said I can either start at 7am or 12 30pm - which didn t work with childcare The company didn t start looking for tests until the week my lessons started so there was no test on the 3rd day it was the following week again completely messing up the childcare annual leave I had booked off Save your money and look for cancellations yourself They do come up

Unfulfilled course and kept my deposit

Prompt and detailed communication at the start of booking an intensive driving course with them Swiftly provided opportunity for theory training and they booked my theory test However they lost their automatic driving instructor about two weeks before my intensive course was due to start which meant they were unable to fulfill my course This is when communication dropped I then asked for my deposit back in order for me to find another company to fulfill the intensive course I was asked to email my request which I did and followed this up again when I got no reply I was then told it would take 30 days fast forward 139 days to mid-December I have still not had my deposit back 300 nor any further communication from them as to why the lengthy delay I have now emailed the DVSA to raise a complaint to help enquire about this further

BEWARE OF THIS COMPANY

BEWARE OF THIS COMPANY They are quick to take your money and when refund arises they do not keep to their words I registered a 10hr intensive course with this company they told me they will do a 2days course and they would book my test for the 3rd day Only for me to finish the course and they told me I wasn t ready I needed more tests I told them I can t afford it and they should refund my booking test money so I can book it myself They told me 30days this has passed and I haven t still received anything they are not picking my calls anymore I can t believe there are people and companies out here who still scam people and not keep to their words BEWARE GUYS RUN

bad experience

my wife registered with them The instructor was lovely and fun to be with unfortunately that sweet experience was soured by the behaviour of the company they refused to book her for her test after the completion of the driving instructions and further more refused to refund her back her test money for her to book it herself In addition they threatened her with legal action boo hoo to make her scared because she dared speak her mind about her experience and they lied that she spoke badly of the instructor total disregard for truth honesty and trying to muscle a woman putting her under emotional and mental issues throughout the refund process and now as well rather than addressing the main issue which so so many have complained of a similar issue i will now also begin to consult the family solicitor as this needs to be taken up i have also reported this issue to the relevant governing bodies

Do NOT book with this company

Do NOT book with this company I placed an order on the 25th March for my son to do his lessons I d not heard anything from them till I emailed in July to see if his lessons would be starting in August They said they d not received the order thankfully i had my confirmation email They then told me he d need to do a theory test before he had lessons No information has been sent even now I ve been trying to get a refund since August and I am still waiting for one I ve been emailing most weeks and nothing I ve just spoken to someone who s yet again fobbed me off Can I just get my refund thanks

Did not deliver the service I paid for

I booked an intensive course for April they were aware that I only had a few days to do it My driving instructor Craig was great The company did not find a test then said they would look for July the next time I was back which they did not do In some of my email correspondses have felt quite rude and not professional They then stopped replying to my emails I have been trying to get a refund on the test fee for the last month and have had no response to my emails Would not recommended this company they do not provide the service they advertise UPDATE 7 weeks on I am yet to receive my refund that was apparently authorised I have sent multiple emails in the time with no response UPDATE 2 Still have not got a refund and they are ignoring all my emails and calls Very unprofessional DO NOT USE THIS COMPANY

Poor experience

Unfortunately we have had a similar experience to others in respect of being unable to secure a test at the end of intensive lessons The fast track system that was described to us seems to be the cancellation system that anyone can access We secured a test for my daughter ourselves which she took in her own car as the instructor who incidentally was very good was not available at short notice We too are waiting for a refund for the test fee and were advised on 9 August that it had been sent for payment in line with terms and conditions I have sent a number of messages and emails since but I am guessing that I will not see the refund now and it s not really worth pursuing via the small claims court