


Based on authentic user experiences
JT
6731 reviews
N/A
5 months ago
Stay away from this company
Stay away from this company When returning the car they try hard to steel your deposit by making ridiculous accusations They told me that I had to vacuum the car before return but they never mentioned it at the start of the rent Moreover they estimated the price for vacuuming to be 50 Euros When I have asked to speak to the manager the guys simply declined He was extremely rude and unprofessional
Customer
6731 reviews
N/A
5 months ago
Stay away from this company
Stay away from this company When returning the car they try hard to steel your deposit by making ridiculous accusations They told me that I had to vacuum the car before return but they never mentioned it at the start of the rent Moreover they estimated the price for vacuuming to be 50 Euros When I have asked to speak to the manager the guys simply declined He was extremely rude and unprofessional
Seko
6731 reviews
N/A
5 months ago
Ask for concept rental car contract No reaction
I wrote this company twice on their website to send me the concept of their rental car contract My aim was to rent a car in November 2023 My focus was mainly the insurance conditions of rental a car Till now three weeks ago I didnot receive any reaction of the company This gives me not a good feeling What is the reason of no reaction Insurance conditions are essential
Liam
6731 reviews
N/A
5 months ago
Lost for 500 for damage I didn t cause Poor return process
Beware - scammed out of 500 Advice to anyone renting from Drive4Fun 1 take photos videos of the car when you get the car AND when you return the car2 Don t use them if you need to return the car before they open in the morning3 Insist they return the paperwork to you when you return the car with signed acknowledgement they have checked the car and no damage during your rental We rented a car from Drive4Fun in May 2023 Car was quite tired lots of existing bumps scratches and we had a long wait 45mins to get the key but these weren t big issues for us and we had no issues during the rental Our problems started upon returning the car We had paid extra for out of office hours returns as we needed to return it 30mins before the office officially opened in reality these office hours don t mean anything as we collected the car at 1am despite officially being closed at 8pm Having done this with many other car rental companies there is usually a key deposit box for returning if no members of staff are present When we got the key we were informed there was possibly someone going to be working at that time but if not just leave the key in the unlocked car Although not happy with this we didn t have a choice as we had already paid for the rental When we returned the car we were relieved to find there were members of staff One checked the car over against pre-existing damage and confirmed all ok so we headed on our way The next day we got charged 500 and we were sent a photo of a huge dent that wasn t there when we returned it We never thought to photograph video the car on return like we always do on collection given someone had checked it over I challenged this with Drive4Fun but they insisted we returned it like this and denied a member of staff checked it hence my advice at the start Now we will always photograph and video the car on collection and return whether a member of staff has checked it or not According to Drive4Fun they have no CCTV convenient Given the number of positive reviews I hope this is a 1-off e g member of staff lied about checking it but frustrating to lose the money Lessons learnt
Sarah Melbourn
6731 reviews
N/A
5 months ago
didn t try to collect my toll charges
avoid I had a toll transponder and used more than my credit but when they tried to collect the card was refused They claim they emailed me but they didn t so now I m stuck with a 68 00 bill for 8 euros of tolls I ve requested the email they claim they sent me but it hasn t been sent
Rory Gallen
6731 reviews
N/A
5 months ago
Avoid this bunch of scammers
Avoid this bunch of scammers They charged me for a transponder for my vehicle in Portugal I 100 did not use the vehicle on any motorway and should of had the cost refunded but they jave charged me extra for use on motorway Drive4fun when you reply why don t you add a copy of the charge to prove me wrong AVOID AVOID AVOID THIS BUNCH OF SCAMMERS
Sarah Melbourn
6731 reviews
N/A
5 months ago
Scam
Scam Please avoid at all cost My trip was in late Sep all finished they tried to take my money today on Nov 28th Good that Revolut account flagged that to me and terminated my card I would also warn Zest the UK company not to use them or perhaps they are part of it
Elizabeth
6731 reviews
N/A
5 months ago
Carhire faro
Don t touch this crowd Home since September and there still taking money 2nd December Something about a speeding ticket No time No place No photo 25 Admin I was also charged a fee when I got home for parking in wrong place I parked where they told me I m 25 years driving out of faro airport I know carpark very well Oh and no speed mentioned They also freeze 500 on your card
Rafal Turo
6731 reviews
N/A
5 months ago
Hired a car in oct 2024 now Feb 2025
Hired a car in oct 2024 now Feb 2025 and still no deposit back Just keep getting fobbed off Apparently when they take the toll charges which was just over 2 euros it releases the funds back The 2 20 still to this day hasn t come out of our bank and no deposit has been released back They have disputed it with Mastercard and we are still no further forward
Rafal
6731 reviews
N/A
5 months ago
Avoid at all costs
Avoid at all costs When I returned the car to Faro airport the woman there accused me of putting a scratch on the car There was no scratch And when I refuted it she told me it didn t matter because they had my deposit She was very rude If you do decide to rent a car of these scam artists then make sure to take an up close video of every inch of the car They charged me 300 for this so called scratch Will never use them again and will advise friends and family of the same