


Based on authentic user experiences
Malachy Kearns
6731 reviews
N/A
6 months ago
Crazy crazy overcharges E300 E 200 E290 orig booking Car driven for few mins
Oooooh Beware I hired a car petrol but in error diesel was put in But normally the Diesel pouring nossle will not fit into petrol tank filling space so Faulty something i guess My Son was helping me then as I went to bathroom called DriveYou Office as i asked but now i am charged E200 extra for unaughorised Driver and E300 re Diesel fill error Eh Eh DriveYou App says Fill car with Gas But its petrol car hence error - confusion And they also Rd fuse to refund actual Car hire fee E390 they had promised to when car didnt drive properly Then No consultation just extra charges A Whif of Smells of eh eh
Jeanne
6731 reviews
N/A
6 months ago
Absolutely Nightmare car sharing
Absolutely Nightmare car sharing company I booked a car for 1st time for 24hours and barely been able to use it The car just suddenly stopped completely while at traffic light - motor no power ignition gone nothing worked Completely dead Called the hotline who told me to call AA what the joke It is Your car responsibility and should have called them for me to assist Could not even put the warning lights on as nothing was working AA arrived 3 5 hours later and did a jump start as the battery was completely dead and recommended to drop the car back So out of the 24 hours rental I was able to have the car for about 1hour Wasted the whole evening energy money and spoiled my evening and next planned day with a newish car that did not even function correctly Called your office again to get a full refund still with a useless person on the phone who said someone will get back Never had any issues with the other car sharing company Absolutely utterly bitter about this experience and I do NOT recommend this car sharing company
nicol nick
6731 reviews
N/A
6 months ago
Absolutely Nightmare avoit this
Absolutely Nightmare avoit this company special if you are not irish don t mather if you have irish icence if you are born in another country don t loose your time have waited 3-4 days for Licence validation i have lost all other booking and money becouse of them and they reply that my licence didn t pass our software filter and when we reviewed the application it failed another one of our proprietory checks There don t answer what is the reason of that do people avoid this company they probably use the driver licence information for other things
Rajaram Chinnayan
6731 reviews
N/A
6 months ago
Arrogant and cheap
I have been charged 50 euros for a mistake of the customer service agent and it was never returned back multiple emails back and forth Didn t help in getting the money back ciaran was the arrogant agent who I was in contact with the whole process go car is way better and user friendly than drive you
Anthony Murphy
6731 reviews
N/A
6 months ago
Terrible customer service can t even
Terrible customer service can t even validate my full license Ive benn under review like 5 months the go car company much better should just close your business if you cant run it like the go car service absolutely disgraceful what customers get put through no direct phone your call is forwarded to a call centre
P O Malley
6731 reviews
N/A
6 months ago
Great Customer Service
Great Customer Service we needed a van quickly and Ciaran in their their Operations team kindly reviewed my wife s Drivers Licence id within 2 hours which was greatly appreciated as we were delayed moving house and needed the van that evening to finish the move in time The van was new and clean Great experience overall
Kevin Pichinte
6731 reviews
N/A
6 months ago
Super nice service
Super nice service nice cars very good fees and easy to use app The verification process for my docs was also super clear and quick
Elizabeth
6731 reviews
N/A
6 months ago
Exceptional rental service
This service is exceptional- the customer service is clear and professional I called the help hotline a few times when we had questions on the road and they answered immediately and were very helpful The whole process was extremely easy My sister and I road tripped around Ireland - this is the best service for a last minute trip where you may not have an international driver s license organised or have a credit card with you Highly recommend
Brian Smith
6731 reviews
N/A
6 months ago
The team went out their way make sure
The team went out their way make sure my time using the app was a smooth one and help with a great customer service experience
Leonie Sweeney
6731 reviews
N/A
6 months ago
Van Rental
Rented a van for moving house v easy process and great value Van was lovely and clean and in great condition Would recommend