Drsmile Reviews

A joke

Dr Smile will cost you between 2500 depending on your problems and I thought it was great value for money The dentist I went to was A however customer service their financial company Service Carecapital are the worst I signed up in July received the product comes very well packaged in August I didn t open it but I own decision went back to the dentist with my retainer to ensure it was perfect Dr Smile had sent the wrong product so my dentist called customer service and they said they would send the correct product - etc and to throw the wrong ones away- heard nothing No retainer sent only after several emails and calls to Dr Smile - and again today it is the same wrong product The worst is they have sent me 2 letters wanting payment - really for the wrong product So now I have requested they collect both wrong products - clear indication of how poor their internal communication is - how can you make an order wrong - twice

Null null null

After having braces when I was young my teeth are mostly straight except my bottom two incisors overlapping due to the growth of my wisdom teeth a few years ago I was expecting a simple or medium treatment costing 1600 or 2500 minus 350 for the black friday promotionWhen I got the quotation I discovered 1 DR SMILE was charging me a base fare of 2900 for a 6 month duration treatment with 12 aligners When the same duration with the same number of aligners was advertised at 2500 on their home page 2 DR SMILE was requesting me to remove enamel from 8 teeth Without alternative and forcing me to pay an extra 200 euros3 DR SMILE was not garanteeing the results are maintained over time if I didn t pay an extra 450 eurosTotal price with promotion included 3100 euros Way over the face value advertised at 1300-2200 And every comment I made to my contact regarding price complexity enamel stripping and the lack of justification of price difference between the home page and my quotation was heard albeit never taken in considerationI regret spending 90e for the initial scanner and feel abused by false advertising

seriously a bad business

Dr Smile fixed my teeth in the front in such a way that I cannot chew properly This began in about week 4 and has continued on for over a year now after proposing and completing 3 refinements to fix the problem the problem is still not fixed nor can they fix it Their customer service doesn t reply to you when you have a problem or their replies are weeks apart and when it comes to solving the problem it s like arguing with a pigeon they insist since the teeth look like the picture it s not their fault Avoid this company at all costs it is awful just don t do it learn to love your slightly crooked teeth anything beyond that is just not for them I bet though they reply to this review much much faster than to my genuine complaint Hahaha yes they replied within one day below but I Have received nothing from them Very very deceitful organisation stay away

DrSmile is a scam

DrSmile is a scam They don t know the exact method to solve teeth problems I did my treatment with them I m really disappointed After completed my first treatment with all payments and all requirements The upper teeth start losing their place within a week It s miserable After complaining they send more two months treatment but after that no progress Still the problem remains Same after completing within a day they became same again My doctor said me that DrSmile is doing wrong all the time with a lot of people so you are not the first and only one He said stop right now and choice someone else with best knowledge and understanding He said it will cost you more It s pathetic Therefore I decided to file a case against DrSmile If anyone wants to join me please reply me Hence we ll able to stop this nonsense and claim our money back I lost the strength of my teeth with this treatment I can t chew because of this so called treatment

The strips ruined everything

Today I went to the dentist and she put me the strips that are super visible so the invisible braces are now useless because everyone can see them and I also had to pay 200 euro cash outside of the installments

Great start of the process

Great start of the process Cannot wait for final results Thanks to the team who s been wonderful so far

Excellent rapport qualit prix

everything went as planned

Excellent

Simple rapide efficace clair net et pr cis

So satisfied with the level of service

Excellent Merci