Drsmile Reviews

Very smooth experience on and offline

Very smooth experience on and offline So far the aligners feel like they are doing their job but not in a painful or annoying way

Good treatment follow ups

I ve been having treatment with drSmile for several months and I know they follow with their promise to continue the treatment after the number of aligners you paid for I ve been to drSmile a few times after my official treatment ended and they provided me with new aligners to continue the treatment My Retainer was missing in the last treatment by Francklin is making sure to quickly follow up on that so I receive it in time Thank you Francklin

Happy with the customer service

I had a chat with one of the team members Francklin and helped me a lot with my aligner not fitting well issue I got an appointment for the next day immediately for a checkup

Great customer service of Francklin

I had a communication with Francklin about the fitting of my aligners He recommended a check-up by a dentist and booked it for me right away for 2 days later Thank you Francklin for your great customer service

I had a call with Maryam Namazi this

I had a call with Maryam Namazi this morning There is no live chat in dr smile app for Netherlands and I can t get access to portal so I also could not make an appointment I have to say that the customer service became poor from last year it was good when I was enrolled No idea why But Maryam helped me to make an appointment and told me that I could always reach out to her so I feel better at least I know who and how to reach out to

very available and helpful

I talked to Francklin on the live chat He was extremely helpful and quick to reply and provided me with the perfect solution to my problem I was able to book an appointment with dr smile in another country

Very good experience Fully satisfied

I am truly happy with my experience at DrSmile I began journey with creating my perfect smile in April 2022 and in nine months I was rewarded with a super straight smile From the very beginning their team was incredibly attentive ensuring I felt informed and comfortable with each step of the process The meticulous attention to detail and personalized care made all the difference They really care They count your every step in the app and check if the treatment going well True to their promise I now have a beautifully straight smile that I can t stop showing off The aligners were comfortable to wear just put it in and out during the eating and the results speak for themselves It s been a transformative journey and the end result is exactly what I was promised I m finally confident with my smile Much thanks to DrSmile and their exceptional staff for their outstanding service and for delivering on their promise

I just completed my treatment with Dr

I just completed my treatment with Dr Smile Amsterdam and I am satisfied with the end results I am in the process of obtaining permanent retainers and the customer service representative Francklin really helped me with arranging the appointment and also outlined the cost of this procedure Therefore I won t be surprised when the bill for this procedure arrives Thanks Francklin for your support and I recommend working with Dr smile RegardsKingsley

Maxime went above and beyond

The offered help was trully incredible Maxime from Dr Smile was so efficient expedient and polite All my questions and requests were handled in record time and as a customer I felt valued