


Druids · The UK's No. 1 Affordable Golf Clothing Brand
Based on authentic user experiences
Thomas Carroll
6733 reviews
N/A
10 months ago
Great customer service
Order was damaged during transit and was returned by courier Druids sent a replacement order immediately on notification Will order again
Blanco
6733 reviews
N/A
10 months ago
Quality Product
Ordered a golf cart from them on Friday delivered Monday Good quality
Andrew
6733 reviews
N/A
10 months ago
Great service prompt delivery would use
Great service prompt delivery would use again and recommend to all
Mark H
6733 reviews
N/A
10 months ago
No Refund No Customer Service No Communication Just took my money
Ordered some items they did not fit well so I returned them I have had no response from Druids and no refund despite multiple emails to this company There is no contact phone number and the Returns Policy page on their website does not work or just redirect you to their main website page Deliberate ploy to keep your money and offer no refund option SCAM - AVOID
Stephen Gilchrist
6733 reviews
N/A
10 months ago
Golf shoes
Bought golf shoes and just after a year of owning started to leak water so contacted them to ask about guarantee to be told only a year which is pretty crap they are now falling apart and not 2 years old yet Would never buy there shoes again Also nightmare to get hold of customer service if needed
David Miller
6733 reviews
N/A
10 months ago
Failed to receive the goods I paid for which is fraud and theft
Reviews are in my view only useful when you share your experience on how a company deals with a problem I was sent the wrong sized shorts which I returned at my own expense and asked for a replacement in the correct size What followed was a lack of communication and no one to address my query to In essence I have paid for goods and failed to receive them or a refund which is tantamount to fraud and theft Avoid Druids at all costs they are no longer inexpensive compared to other brands and their customer service does not exist They clearly have no scruples and mine is not an isolated incident compared to other reviews
Roger Vian
6733 reviews
N/A
10 months ago
2 month delay in refund
I have the same experience as many others Good returned via paid for tracking on 26 7 - I have had to chase them 2-3 times via their on-line Bot no real persons to speak to nearly 2 months before a refund was issued on 14 9 - Why such bad customer service I have bought from them before - but now very dissapointed
Brian
6733 reviews
N/A
10 months ago
I m reporting them to Trading
I m reporting them to Trading Standards The practice of sending the customer wrong sizes then keeping what s been sent back with no replacement seems to be a trend looking at other reviews This has happened to me also Is it poor customer service or planned fraud let s see what Trading Standards say
Hughie Coyle
6733 reviews
N/A
10 months ago
Still waiting for a refund
I returned 2 items that did not fit properly back to Druids Golf via Evri Evri now state that the 2 items were returned to FDruids on September 3rd 2024 However I have still to receive my refund having had to pay for the delivery myself There is no option to actually talk or chat to someone at Druids Golf to discuss this issue If I do not receive my refund approximately 50 I will never use this company again I will also report them to Trading Standards and Watchdog
Michael Roach
6733 reviews
N/A
10 months ago
I recently bought a jacket from Druids
I recently bought a jacket from Druids the size was too big paid for a return to exchange for next size down over three weeks ago have not heard one thing