


Based on authentic user experiences
eric
7015 reviews
N/A
1 year ago
Think Twice
This company has no interest in good customer service Can t comment on the product because it never showed up and they didn t seem to care
Billy
7015 reviews
N/A
1 year ago
Fraudulent charges
So about a year ago I tried there nanoxidil product Unfortunately it didn t work for meI went to cancel the subscription but was unable to I was not able to contact them to cancel the subscription either So what I did was pushed back my subscription to be sent out in 2026 when my credit card would expire Now I realized I ve been being charged 20 by DS laboratories starting July So they ve charged me a total of 60 dollars from july-august-september I go to my account to confirm that I changed my subscription date I see two subscriptions under my account One for 2026 and one starting July Either a human or their system fraudulently sighned me up for this subscription I m currently refuting the charges with my bank I will be reviewing them through all options until they reach back out to me tried to contact them again to refund my money and cancel all future subscriptions Tldr product didn t work Previously was Impossible to cancel subscription Now accurring fraudulent charges
Stacy Oquinn
7015 reviews
N/A
1 year ago
DO NOT use this company
DO NOT use this company What a scam and a money maker I have reported this company to the BBB of Miami and I have filed a complaint with FTC They have no desire to stop sending me emails I have received 9 mails in three weeks Unless you do not mind getting emails then continue with this unscrupulous company
ziad alrasheedi
7015 reviews
N/A
1 year ago
very bad experience
Unfortunately I have been using 5 of their products as they described exactly for a whole year without any benefits I even contacted their customers service they are so rude I wasted 700 plus one year Totally don t trust them They are overpriced and bad products Be aware please
Erik N
7015 reviews
N/A
1 year ago
I order from here almost two months
I order from here almost two months ago My item still haven t arrived They said it was because of DPD but I contacted them and they said that DSLaboraties who had to get in contact with them so my package has just been sitting there I emailed them around 10 times I had one reply to my first email but nothing since then terrible customer service I emailed asking for a solution or a refund and this was about a month ago DEFINITELY DON T BUY FROM HERE
Jason D
7015 reviews
N/A
1 year ago
DS Labs was supposed to include shampoo
DS Labs was supposed to include shampoo with the 100 purchase It never came When I contacted the company they were happy to sell me some Just another scam company BUYER BEWARE
Keith Caro
7015 reviews
N/A
1 year ago
Product doesn t work
Product doesn t work I reached out multiple times regarding the results and I received the same response it typically takes 90 days 5 months later nothing has improved Definitely don t recommend
Charlotte
7015 reviews
N/A
1 year ago
DO NOT ORDER FROM HERE
DO NOT ORDER FROM HERE I never received the product after months and months of waiting every time I complained they wouldn t reply for ages and then say they have sent another one to me which never materialised Absolutely awful Have finally given up and asked for a refund Not worth the time and effort
Gus Guadagnini
7015 reviews
N/A
1 year ago
Do not trust this company
I bought the products to be delivered in Brazil about 3 times One day I bought again and they emailed me saying they wouldn t deliver here anymore I sent multiple emails and tried the chat many times but no one answered My money over 300 USD was not returned and they didn t answer me at all This was all about 2 months ago and nothing yet I started a dispute in Paypal and I m trying other ways to fix the problem My advice do not trust this company They don t have proper customer support and won t answer if you have problems
Chris
7015 reviews
N/A
1 year ago
Very Poor customer service
Very Poor customer service Order now over 10 days late 2 emails to them doesnt look like any online chat is available and and no response from company Shame as I like their products but will now purchase elsewhere as plenty of alternatives