Dstonline Reviews

Lost bit of roof rail in frantic car

Lost bit of roof rail in frantic car wash Very helpful staff sending replacement makes a change for good service many thanks for that Dave W

Purchased a set of Roofbars for my

Purchased a set of Roofbars for my Transit Custom great service Called them recently as needed some new caps due to being damaged by a garage they were really helpful and put a few in the post to me free of charge - spot on

Great service and good product

Brought a set of roof bars after an enormous cock up by Halfords these guys gave great service after an initial problem they made contact straight away and nothing was too much trouble The bars were a good product so much better looking than most Thule bars good value too

I recently bought a set of roof bar to

I recently bought a set of roof bar to my Renault traffic I was so pleased with the service from the delivery to the quality of the product and also value for money Very good customer service as well highly recommended Antonio M

Roof bars for a 2022 Volvo XC60

Roof bars for a 2022 Volvo XC60Great quality easy to install and look as good as the Thule ones costing more than twice the price Fast delivery good communications from DST and the courier arrived as promised and well packaged No instructions but after fitting I noticed the QR code for instruction video They are so easy to fit won t need the instructions anyway

Excellent customer service

I purchased a bonnet wind deflector for my dads transporter As it was a gift I didn t look at the product when it arrived A week later upon handing the present over we notice it was broken on the corner Spoke to Rosie Taqvi about the issue and she was more than helpful with quick responses The issue is now resolved and a replacement product is on the way

Well done gold star

First thing to note I m not a serial reviewer and expect the product and service i have paid for to be of a decent standard so after a year of owning a set of x bars I managed to both break a foot and lose a rubber gasket following a phone call to an excellent informed member of their staff who asked me to send photos of the lost damaged parts this resulted in the new replacements being sent out to me FOC I can confirm an excellent product at an excellent price but the after sales is refreshingly brilliant well done gold star

Overall A Positive Experience

Bought wind deflectors for my 2006 Vivaro van they came swiftly and very well packaged No damage seem well made I was informed enough via email of the delivery process by their courier DX Freight Overall a positive experience and I would buy from them again

Excellent experience

I have no words to express how DST Automotive was dealing with me and my issue I have ordered cross bars for my Peugeot Rifter Unfortunatelly they ve sent me the wrong model After a short very pleasant phone conversation they told me to take a picture of what was in the box and after a short while they sent me the model that I wanted in a first place That package arrived with a DX Delivery company earlier with my new more sofisticated cross bars and it was very easy to work out everything I can highly recommend DST Automotive based on my experience that I had and their excellent dealing fast delivery and correspondence regarding my issue