Dtfootwear Reviews

Fast service and good communication

Fast service and good communication with a potential problem with the order

Unhelpful non-listening and rude

She says they are to short and not wide enough I will be sending them back to you as soon as I get to Zanesville OH Aunt and Caretaker of my niece who has CP and is mentally challenged Jean Kearns

You confirmed an order and debited my

I have never seen such a negative rude non-listening and unhelpful business I sent a great deal of information on my feet for their customization modification Basically the reply was that with all of my foot issues I should get custom shoes I wrote back and asked for the main specific things and he declined He gave me the name of something else I asked what that was and he replied Google it Zero friendliness Zero attempt to be helpful Zero willingness to listen and to produce something that could be helpful Update Yesterday I replied to the reply from the business indicating a willingness to work it out and I asked again for the information I have not heard back and will see what happens He never wrote back never tried to be helpful

The shoes do not fit

You confirmed an order and debited my account for a product you do not have in stock However it was advertised as being available I am waiting to be refunded I can amend my rating when I receive a full refund for the product and shipping cost UPDATE Thank you for your prompt and courteous response I appreciate the quick and efficient refund for an ordered product that was not available

WARNING Horrible experience

WARNING Horrible experience Ron the owner tried to sell me shoes 1 2 size too big and 2 sizes too narrow because they didn t have the size I ordered and even though I refused them he sent them anyway Then he refused to take care of shipping cost to return them They were not touched or opened and it was THEIR mistake They said they won t refund my credit card unless I send them back PRIORITY on MY Dime Don t order from them The owner of the company named Ron would not take responsibility for his mistake Just don t order anything from this company

WARNING Horrible experience

WARNING Horrible experience They sent me a different size shoe than what was shown in their order confirmation Ron the owner refused to take care of shipping cost to return them They were not touched or opened and it was THEIR mistake They said they won t refund my credit card unless I send them back PRIORITY at my expense Don t order from them I found another website that provides the same shoes with better service at a lower price

Cant keep there word blame shipping for takeing 5 months before you might see your shoes Great way to treat the disabled

Cant supply shoes cant return moneyUnkind to disabled

Not a great company

Not a great company Kind of sketch I ordered a pair of brown shoes They charged my credit card and then days later tell me the shoe is not in stock They send me the email below telling me when they are getting the black shoes in but not a clue when the brown ones will be in Could be a few months but they already have my money Several emails and Ron is insisting it says when the brown shoes will be available Thank you for your order for Dalton Brown 13 4E Our inventory system showed one pair left but we just checked our master list and that one pair was sold two days ago At the end of Feb another container will come in with the Black 13 4E for our warehouses There is 32 pairs in the Black 13 4E Dalton coming in on this container but 25 has been pre sold with our back order system If you want to leave the order open we will put your name in the back order file when it is back in stock it will be automatically pulled and shipped to you All Back Orders are filled first when the container comes in