


CCTV Camera Systems Accessories For Commercial Domestic Security
Based on authentic user experiences
jase
6730 reviews
N/A
5 months ago
To put it frankly
To put it frankly the worst online purchase experience I ve ever had Trying to return an item that was faulty and looked like a previous return was exstremely difficult Seller giving different return address Website address is a supermarket Had to send back to his supplier so I had to search there phone number to update on what was happening Took over 2 weeks in total to get refund Avoid
Hurdy Gurdy Mushroom Man
6730 reviews
N/A
5 months ago
AVOID LIKE THE PLAGUE
Ordered an item for 152 38 of which 6 99 was shipping Returned the item as we could not get it working item was in perfect condition including packaging DTS refunded us 107 98 as they charge us 37 41 restocking fee Disgusting won t use again Their terms and conditions clearly state a restocking fee for businesses not private Avoid like the plague They breach their own T Cs
Mur
6730 reviews
N/A
5 months ago
Cctv equipment supplier
I wanted to install cctv equipment at my home and chose DTSdigital for the necessary hardware I was given excellent advice and when I ordered a cctv recorder and cameras the equipment arrived at my home within three days I had some problems setting up the system due to my own ineptitude but when I contacted Dtsdigital I was given excellent advice and guidance It did not take long before my cctv was up and running The system that I have is an SPRO 4 channel digital recorder with a 1 terabyte hard drive installed along with SPRO cameras The video and audio quality are superb I would recommend anyone to use DTSDigital
Jim StClair
6730 reviews
N/A
5 months ago
a delight dealing with this company
I have to say it was a delight dealing with this company I ordered something that was no longer available within an hour Derek had contacted me to explain the situation and offer an alternative solution I went with his recommendations the delivery arrived within 48 hours the cameras were installed and work perfectly I can t thank Derek enough and I recommend this company to anybody
C Clark
6730 reviews
N/A
5 months ago
Great Customer Service
I ordered an IR lamp from DTS Digital which arrived really quicky A number of months later I had to contact DTS Digital as there was water ingress in the IR lamp and it had stopped working This of course was not the fault of DTS Digital They were so helpful as they arranged a courier to collect the unit and within a few days I received a brand new unit - Amazing service thank you so much Colin
Jay Poole
6730 reviews
N/A
5 months ago
Matt done an amazing job
Matt done an amazing job Explained everything perfectly He even insisted on cleaning everything before he left Highly recommended
James
6730 reviews
N/A
5 months ago
I had a problem with the Spro 4 channel
I had a problem with the Spro 4 channel cctv system which I purchased from DTS Digital It is an excellent system but recently it did not record audio on the search playback facility I emailed DTS for advice and within hours I was contacted by Derek the security advisor who asked for some details so that he could analyse my system remotely In a short time he found the problem and restored the settings and my system was performing perfectly once more I have always found the after-sales service to be second to none and the assistance received very proffesional I confidently recommend them to anyone requiring cctv security systems Well done to them for an excellent service J M Aitken
R Willis
6730 reviews
N/A
5 months ago
Excellent Supportive Competent and Caring They LISTEN
Having a CCTV which failed because of a hard drive failure I endeavoured to find someone who could supply a new unit which would record and play back I chanced upon DTS Digital luckily because they turned out to listen to my problem need and concerns and advised on a purchase matched to my circumstances Delivery was as promised unit was as promised set up was as promised outcome was as promised Well recommended company So very rare now to find a company who LISTEN UNDERSTAND and are COMPETENT and SUPPORTIVE No complaints just accolades An organisation which is helpful in the extreme these days an organisation operating in the way it used to be 30 years ago when the customer mattered
Jayne Ward
6730 reviews
N/A
5 months ago
Toshiba TV repair and advice
I telephoned DTS to ask about a repair to a Toshiba TV Super helpful honest and free advice from DTS on how we need to contact the original supplier in the fist instance I was really impressed and have saved the details for future repairs we might need