Dubbleware - Demand The Best - American Workwear
Based on authentic user experiences
David Sharples
6737 reviews
N/A
5 months ago
Appalling customer service
Appalling customer service Returned an item and told no refunds despite website suggesting otherwise Offered a credit note I don t want Very unhappy Would avoid at all costs 50 down the drain as it stands
Alvin Abbam
6737 reviews
N/A
5 months ago
simply put bad service
the issue i have is with the service 1 i don t remember a single time my orders were entirely fulfilled Items are always out of stock AFTER i check out 2 customer service number does not work you either fix it or remove it from your webpage 3 the return process is painfully slow although the FAQ says you will receive a refund after 24hrs of them receiving the item it is been more than 5 business days and i haven t received acknowledgement or update from their team they owe me 173 25
Ryan Bradley
6737 reviews
N/A
5 months ago
Scam - avoid at all costs
Bought clothes but they were not the sizes ordered Followed all the returns instructions and still waiting for a refund a month later No reply from the customer services email address and the customer phone line does not work Avoid buying anything from this company This seems to be a scam to sell poor quality and wrongly sized clothes without any customer service or refunds
Patrick Kennedy
6737 reviews
N/A
5 months ago
Sizing all wrong
Bought some trousers from this company I am a size 36 but I ordered a 38 to be on the safe side The trousers were lovely but more like a size 32 waist Very disappointing
Lil Phynot
6737 reviews
N/A
5 months ago
DO NOT BUY FROM DUBBLEWARE
Words cannot express my heartfelt and genuine dislike for dubblewareAfter being sent the wrong item I raised the issue with customer service who failed to provide instructions on what to do The period for returns is now over and I am stuck with an item that I didn t order Truly atrocious customer service I will actively tell people to avoid dubbleware from now on DO NOT SUPPORT THIS COMPANY
Jason Scott
6737 reviews
N/A
5 months ago
DubbleGood
For some reason I ordered a sweatshirt from these at the weekend without reading the unfavorable reviews which would have put me off First of all Jakob who I think owns the business responded within the hour when I requested a tracking number so no issues there Item was ordered on a Saturday and was promptly shipped Monday and arrived Tuesday via RM The Ashfield Sweatshirt is absolutely stunning in the indigo colourway and a very good weight for the price point the stitching is neat and the badge embroidery is a nice touch and very subtle Now the sizing I was unsure whether to go large or extra large so looking at the size chart went for the large which on measuring is just over 23 inches pit to pit and fits me perfectly All in all an excellent experience and a company well worth trying out
Jason Scott
6737 reviews
N/A
5 months ago
Excellent Again
After purchasing a sweatshirt last week I decided to pick up the same top in a different colourway Obviously the business was a bit snowed under with the sales and this was communicated clearly by them to expect a slight delay and my top was delivered in 4 days Can t fault this company and will be using again