


Based on authentic user experiences
Andrew Hulme
6734 reviews
N/A
5 months ago
Dubinik poor returns
Just to warn people ordering from this company they are based in China so all returns have to be sent back there I order a shirt which looks and feels nice but is too large and needed the next size down unfortunately it was going to cost me over 20 to return so be careful I see they are on Amazon so I would if i was you purchase from there at least then you should get a better customer service
OB
6734 reviews
N/A
5 months ago
Average shirts terrible return policy
Average shirts needed to return They require you return to China at great expense They do not make this clear before you order from them
Alex Green
6734 reviews
N/A
5 months ago
Misleading Sizing and Problematic
Misleading Sizing and Problematic Return Policy - Buyer Beware Rating I recently purchased shirts from Dubinik com and encountered significant issues with both their product accuracy and customer service Product MisrepresentationThe sleeve circumference measurements on their website were completely inaccurate You would need exceptionally large biceps to wear these shirts as intended The discrepancy wasn t minor - it was significant enough to make the shirts unwearable for me Hidden International ReturnsWhat s worse is their misleading return policy While their website mentions customers bear return shipping costs it completely fails to disclose that returns must be shipped to China Their customer service representatives misleadingly referred to this as a domestic return address but the address provided was clearly in Yiwu China Limited Resolution OptionsWhen I contacted customer service about the sizing discrepancy I was given only two options 1 Ship the items back to China at my own expense likely costing 20-40 2 Keep the unwearable items with a 50 refundThere was no acknowledgment of their sizing inaccuracies or willingness to provide a return label despite this being their error not mine Questionable TacticsDuring the return process they even asked me to send photos of myself wearing the shirts - an inappropriate and unnecessary request that seemed designed to delay resolution ConclusionI cannot recommend this retailer to others Their sizing information is unreliable their return policy lacks transparency about international shipping and their customer service prioritizes minimizing their costs over providing fair solutions If you re considering ordering from Dubinik be aware that returns will be costly and complicated and sizing information may not be accurate
danny
6734 reviews
N/A
5 months ago
cheap shirt one was way to big one
cheap shirt one was way to big one cheap looking and one thin cheap make
Dave Chetwynd
6734 reviews
N/A
5 months ago
Good Quality
I saw this company advertising on FaceBook I checked the pictures through Google and they had not been lifted from other websites The interaction seemed positive so I ordered two shirts from them The product The shirts are brushed cotton material warm and comfy They seem to be American sized so are slightly bigger than UK that saying I bought XL as I hate tight clothing and these are roomy for my 6 foot 88 kilo body Another plus is that the shirts are long enough to be tucked into trousers without slipping out Delivery took 10 days average for China they say 7 14 days