Based on authentic user experiences
Hristo Hristov
6730 reviews
N/A
6 months ago
I ordered twice from your website and never more
I had to move from the address I had ordered I emailed them twice to change the delivery address 4 days before the package was sent I did not receive a reply then I asked for a refund but they did not reply either Very outrageous and unhelpful service Never again
God is Able
6730 reviews
N/A
6 months ago
I AM NOT IMPRESS I PAYED TO FOR
I ordered twice from your website The first time I had to wait one month to contact the stupid Artificial intelligence Second time I ordered again I paid home delivery 7 euro and the package arrived in a collection point not at home The stupid thing is that I had to drive 30 minutes to the center of Brussels to pay for parking and to take my package I contacted again the AI no success
Alireza Azarsa
6730 reviews
N/A
6 months ago
I experienced a lot of delays
I AM NOT IMPRESS I PAYED TO FOR DELIVERY AT DOOR STEP You guys collected my money and yet didnt deliver my items at my home I Just went to get it now at a location that was very Far from my home Once i am impress
Xingyou Li Levi
6730 reviews
N/A
6 months ago
Did not receive the package
Did not receive the package and the website chat support email did not reply
Sara Ciapponi
6730 reviews
N/A
6 months ago
I waited almost 1 month to receive my
I waited almost 1 month to receive my order Contact with customer service is terrible chat robot Contact with phone service in not possible It s not nice experience
MS
6730 reviews
N/A
6 months ago
No order received - DO NOT BUY HERE
I placed an order on the 2nd December with the promise of next day delivery or one day after still no delivery No communication DHL tracking number doesnt exist Edit They have a chatbot Alice who is most useless They sent me 5 emails asking me for my postcode which I sent every time Still no response and no package has been received I think this is a VERY dodgy company DO NOT BUY HERE STAY AWAY
Mark Zadorozhnyi
6730 reviews
N/A
6 months ago
Order DD43447 made 23-DEC-2024
Order DD43447 made 23-DEC-2024 Today is 25-JAN-2025 - still not delivered
Paulina Kie un
6730 reviews
N/A
6 months ago
waiting for over a month for an order
waiting for over a month for an order from Germany to the Netherlands a disaster
Catalin Smarandache
6730 reviews
N/A
6 months ago
3 stars because of the delay From 3 04
3 stars because of the delay From 3 04 they delivered on 14 03
Olga Utrecht
6730 reviews
N/A
6 months ago
Two weeks delivery to The Netherlands
Two weeks delivery to The Netherlands pakket lost had to contact the client service chat it worked wel delivered to the wrong pick up address The products are good still didn t use because have to find a moment to pick it by the wrong place which is not the nearest to me