


Award-Winning Debt Collection and Enforcement Agency
Based on authentic user experiences
Betty
6731 reviews
N/A
7 months ago
Absolute thugs
I have been made to agree to something I cannot afford the only other option provided was to jncrease the debt to allow another department to look at it Im now stuck to pay an amount they agreed I couldn t afford l or the only other option was bailiffs
Naomi Kyte
6731 reviews
N/A
7 months ago
Terrible Company
Terrible Company you agree to an agreement You pay on time Then next thing is Bailiff is at the door WHY
Darren Holt
6731 reviews
N/A
7 months ago
Been trying to contact this company on
Been trying to contact this company on online chat for ages as could not get through on the phone No reply They keep sending threatening letters to a our rented property to someone who was not an official tenant there and we have no knowledge that he ever lived there Please stop sending letters
Darren Holt
6731 reviews
N/A
7 months ago
I have left a review of this company on
I have left a review of this company on there Google website so all please divert their to get further readings as the reviews are not good for this company Dukes simply put are there to reap money they have no problems bullying you they also have lied to many with reference to taking your locks off your house doors to gain entry to the items they feel they can take They do not want to update or revise your expenditure forms they ous up the repayments when you have desperately tried to express you cannot give them what they are requesting I have not got one genuine positive thing I can possibly say about this company What with the cost of living crisis and how we all are plunged into huge amounts of debt from food electricity gas rent fuel no hourly wage has gone up non priority debt is not seen as important by dukes when actually those too have gone to court and baliffs I find this company totally appalling
Beki James
6731 reviews
N/A
7 months ago
Horrible employers
Horrible employers Warren was rude Warren is unprofessional and lacks manners I ended up speaking to Laura that helped me with my problems but was referring me to Warren in every conversation I am so displeased with the way I was treated but I am grateful it s resolved but will never recommend them to anyone Bad services
Miss M
6731 reviews
N/A
7 months ago
I would give less if I could
I would give less if I could nothing but hassle and harassment when I have provided my iva information to 2 baylifts to recive constant letters and texts now saying its going to be deduction of earnings I have had my iva for 2 years the debt never showed whitch is from 5 year prior apparently no help on line no response and on hold for an hour sat at number 12 for atleast 20 minutes of that no help only botherd about getting their money and causing more stress
Danielle
6731 reviews
N/A
7 months ago
Just spoken to some arrogant individual
Just spoken to some arrogant individual to enquire as to why a payment plan that was set up to come out of my account on the 22nd of each month has not been taken Was informed that when it was set up it wasn t done to be taken automatically and basically insinuated that it was my responsibility because I hadn t checked Sorry but I don t look at my bank account 24 7 and obviously the person who was supposed to set it up needs some extra training on how to do that Refused to take the payment over the phone and said it s now gone back to a bailiff who won t answer his phone Completely incompetent with a very poor customer care service skills
James Cutsforth
6731 reviews
N/A
7 months ago
Yet another negative review
Yet another negative review If arranging a scheduled call back from this pony and trap outfit don t hold your breath Yet again they haven t bothered to contact me with regards to setting up a payment plan so have rebooked it AGAIN and have still been unable to get hold of the bailiff whose mobile number they gave me last week Quick enough to threaten you if you don t pay and not willing to help you so they can add on additional fees for late payments I ll be more than happy to go to court over what I owe them and show all the evidence I have of what I ve done to attempt set up a payment plan with this ignorant unhelpful company
TC
6731 reviews
N/A
7 months ago
Bullying and threats
Bullying and threats They lie - they send threatening texts no calls no emails then don t answer the number there texting you off accusing me on not paying which I have even sent the proff - then again threatening messages there vile and not nice and just out right think they can put fear in people Vile company not humane
Marcus
6731 reviews
N/A
7 months ago
Awful company
Awful company Appalling customer service Tried contacting online and over the phone but wait times are ridiculous Arrogant staff when you eventually do get through and no help at all Just want money and not prepared to agree to payment plans that are manageable A little more kindness people and the world would be a better place