


Based on authentic user experiences
kym sutton
6737 reviews
N/A
8 months ago
Criminal scumbags
Along with their robbing criminal fraudulent brothers at First Port this company should be shut down and legal proceedings taken against them As landlords of my leased garage they want 160 for a sales pack even though we have paid the scumbags at FirstPort nearly 500 for their sales pack Try and find out why you need 2 sales packs is impossible As in my review on FirstPort I will only I hope these scumbags also rot in hell with their cohorts Karma is coming
Michelle Howell
6737 reviews
N/A
8 months ago
If i could leave minus stars i would
If i could leave minus stars i would Im aggrieved at even leaving one This company are a total shambles Ruthless money grabbing charlatans who operate on behalf of VEGA HOLDCO 5 behind which MD Christopher McGill does a good job of hiding Avoid leasehold properties at all costs or you will have to deal with companies like this one
Susan Reed
6737 reviews
N/A
8 months ago
Achieved an offer of actual Meeting- date TBA
After years of getting nowhere with written complaints posted here about legality of certain clauses in Lease and E Ms fronting blocking any access to Landlord Fairhold Homes was MCCarthy Stone re E M and their twin agent FirstPort am glad to say have at last been offered meeting with Head of Estate Management to discuss my concerns I will be sure to include all the comments I have seen on TrustPilot in the same vein Please all pray for good outcomes of changes Namaste Susan Reed Viscount Court
Dan May
6737 reviews
N/A
8 months ago
DO NOT USE OR PURCHASE anything from
DO NOT USE OR PURCHASE anything from this company 3 weeks is their standard service level to respond This has resulted in failed purchases Its almost as if they are not interested in selling anything
ELAINE ODWYER
6737 reviews
N/A
8 months ago
Having just received my solicitors full
Having just received my solicitors full itemised bill on my late Mother s sale of her flat I discover they have charged 1 of sale price and so have First Port I expected First Port but not this company too They charge so much for providing so little I am disgusted with them
M J Brown Manchester
6737 reviews
N/A
8 months ago
Avoid at all costs
A disgusting company Only interested in cynical profiteering Thankfully I ve managed to sell the property I paid them ground rent for For which you receive literally nothing in return They took over 6 months to sort out the deed of variation Difficult to contact and once you do they fob you off with lame excuses Very good at contacting you once your ground rent is due A lamentable bunch of rogues who thankfully I will never have to deal with again Avoid at all costs
Deepa Shah
6737 reviews
N/A
8 months ago
I d like to give this minus 5 stars
I d like to give this minus 5 stars Absolute joke of a company After sending me a bill and telling me to pay online I have contacted them multiple times to say there is no online link to make a payment People who work there are robots when someone does bother to reply and responses make no acknowledgement of my emails saying I need help and instead replying with the same unhelpful answers How is this company still trading Does anyone know who I can report them to
William Roe
6737 reviews
N/A
8 months ago
Avoid if at all possible
In all my 70 odd years this is the worst company I have ever had the misfortune to deal with Money grabbing inefficient no communication except when they want money of course They seem to have no inter departmental communication Dealing with them after my mother passed away was a nightmare and the problem could have been easily solved if they could be bothered which they weren t Had to instruct a solicitor and finally got it sorted then no apology from them just you will receive no further communication from us email Useless bandits avoid if possible
MS H
6737 reviews
N/A
8 months ago
Extremely slow and never get to speak
Extremely slow and never get to speak to a real human agent They just keep giving you the auto-robot options and never get back to you I am buying a property and their no-response attitude blocks everything
Colin
6737 reviews
N/A
8 months ago
Avoid at all costs YOUR COST
Do not whatever you do have anything to do this company You WILL regret it Speaking as someone who lost the sale of their flat through E M and their profiteering I would gladly see them struck off Equally avoid their partners in leasehold crime First Port The Mafiosi of leasehold Stay well away They should be in court for extortion