E Reviews

Cheating company I was told by email in

Cheating company I was told by email in May 2022 that I have been on fixed tariff for both electricity and gas but since that time I was put on variable standard tariff which made my energy bill hit the roofI contacted this company many times asking for the correct calculation of my energy statements but no response only just writing from different agents with no solution at allI am not going to pay the last energy bill until the calculations have been revised at a fixed tariffs since May 2022Why I was not registered with The gridWhy I need to register for a Feed-in Tariff to claim for export my electricity

Just got a letter to say eon had

Just got a letter to say eon had transferred me to eon next Tried to use the account set up page several days running Never sends the promised email despite swiching browser Phone line doesn t answer after 10 minutes holding This is similar to the abysmal IT capability I was used to with eon

They are worse than useless Scammers

I am the dissatisfied customer of E-Onnext Since my review a couple of days ago they have now been informed me that my DDebit will now be going UP from 21 00 to 99 01 per month They need to get somebody off there bottom and actually visit my house to check my meters look at my computer Fit meter Diary my monthly meter readings instead of this run around human waste and wasting what is left of my life

Direct debit

Direct debit Changed our direct debit from 70 pounds to 380 without consulting us even tho we are 800 pounds in credit ridiculous

Not even worth 1 star

Not even worth 1 star energy company that doesn t even know what there talking about they contradicted everything they say called them for my mum regarding her last bill luckily she has switched companies but not before they have taken all her credit from her account on pass bills they said she owed from March despite paying over on her direct debit payments they still said she owed them and will not send her any past bills or meter readings so she can challenge it Bunch of liers don t even think joining them Passed my complaint to offcom and citizens advice

This is the second complaint in a week

This is the second complaint in a week they sent me an email saying my new supplier would be in touch to take meter readings to give to be e on so they could send me a final bill then the switch would take around 2 weeks they have again blocked the switch going through Now it s time to sue for violating my civil rights

Disgusting company

Disgusting company Incorrect smart meter readings stuck me in debt Mad a payment plan to pay off money due to their mistake Then got threatening phone calls and threatening letters of debt agencies Seriously a cow boy company you should avoid at all costs

This is the worst experience of customer service ever

This is the worst experience of a utility company I have ever had I have spent over a year suppling meter readings sharing information that I am paying an alternative provider for supply of electric so cannot be responsible for their incorrect bill and moreover doing their job for them This company is nothing short of being a complete scam I have now been forced into paying over 700 to avoid them raising a default on my credit file and now the battle to get that money back will begin- I expect another year of hell with that All they had to do was read the information provided repeatedly and action a final bill- it s not hard