Easyautoship Reviews

Car shipped with damage and claim not processed

Pickup was delayed by 2 days delivery delayed by a day I had to rent a car and car came with a paint scratch damage issue near the trunk and a big damage scratch on the side doors Now they are not ready to process my claims request the driver tricked me by giving me a discount of 200 while delivering and said you take to the auto shop and tell us how much they are quoting and then we will discuss it further I sent them the details and they are saying since you did not pay driver in full we cannot process your claim

-1

-1 Where do I even start I chose easy auto ship because it was so highly recommended and rated Booking was great it was quick and easy they gave me a window time when my vehicle would be picked up and told me I would be contacted when it got closer to that time frame the time came and I didn t hear anything back I contacted the lady I was working with and she started to just avoid my messages and calls I was moving in a few days so started getting stressed so I called to speak to manager 2-3 times and never got a call back from them either Literally a day before I had to move I had to call and keep asking them so I had to pay more to get a driver that day The vehicle pickup was just as terrible This was a horrible experience I DO NOT RECOMMEND

They do everything to deny your rights and your claim

My claim was denied first because the claim department at easy auto shipping said that the damage was present at the pick up They were looking to pictures of after the pick up of the car When I proved these were not the the pick up pictures and showed the real pick up pictures they changed their speech saying that the damage DO NOT exist on the car in the delivery pictures They just said that they can see the damage clearly before and after the pick up and now they claim there is no damage anymore and it is unclear they can t see it Just to let you know if anything happens to your car you are on your own I now notice none of the 5 stars guys explained how his claim was perfectly and promptly handled These are just lucky people with no issue happening to their car Just know that if anything happens to you car you are on your own

Easy Auto shipping isn t as easy as promised or provided

I m sharing my recent experience with Easy Auto Ship to highlight areas for improvement After waiting for 8 business days without updates on a driver assignment my frustration grew as I had to cancel my flight incurring financial loss Despite assurances of a driver being assigned the lack of communication left me in the dark Multiple calls to inquire yielded little help and the response from customer service did not alleviate my concerns Transparency and reliability are crucial in service industries I understand high volumes can impact timelines but clear communication could have managed expectations better The lack of a guaranteed timeline for driver assignment wasn t initially communicated leading to misunderstandings

Would not use them quote me a pick up

Would not use them quote me a pick up date never show up and never called and when I called they had a excuse that florida route was busy after giving them a 3 week notice If they are getting 5 star review is because they are paying someone

These people are SCAMMERS

These people are SCAMMERS Please beware I was told they would ship my vehicle for 700 total Once the driver came to pick up my vehicle he stated that he was told that he would be paid 800 At this point I paid the company 200 deposit already via Zelle They told me that I need to pay then another 500 and they would pay the driver when the vehicle got here I refused because I didn t trust them The text I received from and individual claiming to be Peggy Johnson with a thick heavy Indian accent read you have been scammmed for 200 fxck axx BXTCH I have reported the for fraud to the police and my bank

Miss Lindsey is best auto transport

Miss Lindsey is best auto transport lady in the US if you need your car move she ll take care of you come get your ride where needs to be

Great Service

Great Service They kept me in the loop through the whole process Never once did I have a worry

Great experience

Great experience turned my stressful car shipping s process to CA into fun the only company that gave me an accurate online quote and did not harraass me with phone calls none stop right after by the way the lowest cost too