


Based on authentic user experiences
nicole
6732 reviews
N/A
7 months ago
be careful
be careful It is a scam I just wanted to download one document for 0 50 cents and then I realised the next day that they debited my account with 47 Euro saying that I signed a subscription STAY AWAY FROM THEM
R J
6732 reviews
N/A
7 months ago
SCAM
SCAMYes like everyone else - paid 50 cents to convert a file then next day 47 out of account I noticed and unsubscribed but really
Consumer
6732 reviews
N/A
7 months ago
They took around 50 from me and I
They took around 50 from me and I didn t agree to any subscription and wanted to to pay 50p for 1 document I noticed they withdraw 50 pounds a month ago and today Does anyone know if I can sue them
Eliane Ferreira de Souza
6732 reviews
N/A
7 months ago
DO NOT USE THIS SERVICE
DO NOT USE THIS SERVICE I was looking to convert a few pdf files and was charged 50cents I was luckily enough to unsubscribe before they charged me the following day Lesson learnt Always read what you re signing up for carefully It s very deceitful Hopefully thesw guys get caught and taken down
Sinead O Shea
6732 reviews
N/A
7 months ago
Scam
Payed like fifty cents because I had to convert a file for homework that was due soon and it automatically subscribed me to their monthly plan without any confirmation from my part took 47 90 from my account and the email doesn t not work when I tried to email asking for a refund Unsubscribed from the service but they owe me and many others 47 90
Avenue Mall
6732 reviews
N/A
7 months ago
It is a trap - don t use
It is a trap Don t use the service You order for one document 0 5 EUR but will get a monthly subscription for 47 9 EUR Customer Services does not react
simon keogh
6732 reviews
N/A
7 months ago
I did not get told i was going to pay
I did not get told i was going to pay for a subscription and got 47 90 taken out of my account i emailed them i hope ill get my money back
Monica Pellegatti
6732 reviews
N/A
7 months ago
Scammers
Scammers They also took my money Did anyone have had they money refunded
Humberto Stucchi
6732 reviews
N/A
7 months ago
Beware of these Scammers
My daughter used this company s service in September to convert her Leaving Cert results to a pdf document She was applying to an international university and the deadline was drawing close so when she found that this company s website only charged 0 50 for a pdf conversion she paid for the service using her debit card and received the document by email immediately It was a very fast and efficient service and she sent the pdf with her application form and we thought no more about it However in November she noticed that 47 90 was taken from her current account and on further investigation she found Easyfiles had taken 47 90 in October also She found the website and rang the number which does not exist so she emailed them requesting a refund The reply from Nathalie was nasty curt and put the blame firmly onto the customer my daughter She was told that the original purchase of 0 50 included a 24 hour free trial of their service with access to their entire suite of over 200 software compatible document conversions They advised that if the free trial is not cancelled within 24 hours they subscribe customers to their service for a monthly subscription cost of 47 90 Nathalie advised that she has unsubscribed us from their service and refunded 47 90 immediately We sent another email then requesting the second 47 90 payment that was fraudulently withdrawn from my daughter s account We had to explain that the only payment that was consented to was the original 0 50 and not the subscription service We didn t agree to any terms or conditions for a subscription service and had to threaten legal action Nathalie then replied to this email advising us of our refund This company is likely operating illegally and definitely operating dishonestly We re not the first ones to be scammed and if you re reading this review we re definitely not the last Easyfiles prey on those who need file conversions in a hurry and vulnerable broke students STAY AWAY FROM THESE SCAMMERS
Bram
6732 reviews
N/A
7 months ago
Easyfiles are fraudulent thieves
Easyfiles are fraudulent thieves they charge 47 euros for nothing and then after you contact them they swear that they refunded the money but of course they didn t so they are dangerous scammers and avoid them for miles and inform everyone you know to stay away from their scam websites if anyone knows how to report them to the authorities in the country they operate from this gang must be stopped and brought to justice