


Based on authentic user experiences
Nick Brown
6731 reviews
N/A
6 months ago
Ordered over 3 weeks ago
Ordered over 3 weeks ago Still not delivered Very poor
Ann R
6731 reviews
N/A
6 months ago
THEY OWE ME 24 98 NOT RESPONDING
I ordered TWO noodle mats for muddy paws on 6th Jan I received their delivery only to find a small packet containing a DKNY gold sequinned clothing item Contacted Easy Paws and they said it must have been an issue at the fulfilment centre and they would resend Eventually got one mat but no sign of the second one I had ordered I have contacted them several times since then and not received a single response nor a refund They still owe me 24 89 and clearly have no intention on f making good the order or the refund Basically thieves
Carey Hooton
6731 reviews
N/A
6 months ago
80 order not been received and after
80 order not been received and after tracking by the order has not even been dispatched Several emails and contact form completed without a response Will be contacting the bank to report theft
Jess K
6731 reviews
N/A
6 months ago
I wish I had seen the reviews before
I wish I had seen the reviews before ordering - nothing has turned up and no replies to my emails It must be a scam website Deeply annoyed I thought I would buy direct rather than going to Amazon so frustrating Need to phone the bank to cancel the payment if possible
George Wherlock
6731 reviews
N/A
6 months ago
Product Hasn t Arrived
Order a mat on the 6th December 2024 The only thing we got was a confirmation email We have had no updates i have emailed multiple times and messaged on facebook and instagram Getting no response what so ever i don t care if its going to take longer to arrive If they had good customer service and responded and kept people updated Definitely wont be ordering from them again
Shelley Hewitt
6731 reviews
N/A
6 months ago
I ordered a mat over a week ago
I ordered a mat over a week ago the shop app to track doesn t show that it s on its way I have emailed three times messaged on instagram and on Facebook and nothing After reading the reviews it s clear this is a scam I want my money back Really not happy just moved in to my new home and moneys tight and wanted a mat like this for a while Not great that now I have been messed around and let down and I have notified PayPal too that they haven t bothered to get back to me Update I notified them that I have reported them on PayPal and instagram and Facebook and they gave me a full refund - clearly don t like to have others know what a poor service they provide Also saying they will take legal action against me for making a review Which I am wellWithin my right to do At least they did the right thing and refunded me immediately Shame that was because they hadn t sent my product as they had said they would do
Katherine Emmett
6731 reviews
N/A
6 months ago
SCAM SHOP
SCAM SHOP Do not use Purchased 18 12 no delivery no response no refund
Alexander
6731 reviews
N/A
6 months ago
Great Dog Mat
Great product great delivery and great service when I queried 100 would buy again
Debbie
6731 reviews
N/A
6 months ago
Great product
Great product Ordered the large size fits perfectly in-front of the double back doors Does exactly what it s meant to do Super fast delivery arrived within 24 hours Would 100 order again
Catherine
6731 reviews
N/A
6 months ago
I have mixed reviews on this company
I have mixed reviews on this company The product itself noodle mat is very good It looks good albeit in my view it is a bit over priced However the customer service is non existent I wrote both an email and used their on line form to query what was going on with the delivery as I was getting confusing emails from Parcel2go Not 1 reply which is not acceptable No facility to call them up either They need to get their act together Almost gave them a 3 star but thought this would be a little unfair Update I received an apology from the company today Apparently issues with sickness and the couriers Happy with the response and courtesy of a reply