Ecco Reviews

Don t waste your money buy Sketchers instead

My son bought me a pair of Ecco Goretex shoes 17 months ago The shoes leaked after 12 month of use A friend recommended a special shoe cream which I used that worked as long as I used it after every use The seams on both shoes have given way which I have never had happen in 55 years of wearing golf shoes I contacted Ecco even though I supplied photos with the serial numbers etc they refused to refund or replace the shoes unless I had the original receipt My son looked for the receipt but was unable to find it I wont buy Ecco ever again there shoes are terrible basically junk for 190 Don t waste your money buy Sketchers instead

Very poor customer service

Very poor customer service I am honestly shocked because I am a longtime customer of their shoes I really loved them for many years but as many have noted in other reviews especially Facebook the quality is gone The once very helpful Ecco now doesn t care at all for the customer I bought 4 pairs of shoes All the same size but they werent the same size I have always worn the same size 10US for their shoes This time only 1 of the 4 size 10US fit my foot The other 3 were extremely large as if they are actually a size 11-12 When inquiring about exchange they rejected it Saying I must return them and pay a fee Then purchase the same shoe a smaller size at more than double the price I paid

Will NOT buy from this site again

Will NOT buy from this site again NO CUSTOMER SERVICE Did NOT get shoes Cannot speak to anyone NO CHAT available Sent Email NO response