Ecfcarcare Reviews

My car repair was booked in and

My car repair was booked in and completed in no time and a fantastic job done to match the pearlescent paint The staff kept me regularly updated on progress and even organised the hire car for me A special thank you to Mark who oversaw my repair A great team and a great job done Would definitely use again if needed

Excellent Customer Service and Repairs are First Class

Great customer service from this repair garage Weekly updates from the admin team as there was a problem getting the parts from Mercedes but was still finished and delivered by Kevo and Emily over a week earlier than expected Car looks fantastic and would never know it had been in a big smash Well done

Excellent service

Excellent service from immediate helpful quotation to car being returned fully repaired and valeted I could not have wished for a better friendly or helpful service

Very professional with fantastic

Very professional with fantastic customer service Bruce brought my car back looking great Thank you ECF

Could not be more impressed with the

Could not be more impressed with the service that they provided Chris always on the end of an email and Bruce and John collecting and delivering the car back exactly as arranged SO many thanks everyone - Excellent

Seamless repair

Following a collision in my Mercedes my insurance company recommended ECF as an approved repairer Them also being an approved Mercedes repairer it suited me ECF couldn t have been more helpful the car was booked in quickly by Robin a few days later Mark who greeted me on arrival fully explained the process and timescales involved From then on daily texts were received advising me of progress A few days later the car was ready for collection seamlessly repaired washed and hoovered I m 100 satisfied Hopefully I will never have to use ECF again but wouldn t hesitate if ever the need arose