Echelonfit Reviews

I have had the Echelon sport bike for a

I have had the Echelon sport bike for a year now and it has totally revolutionised my workout schedule The freedom to exercise on demand with a range of excellent classes and quality instructors is superb

Spinning sensation

We have had our bike now just over a week we are loving the smooth cycle we are getting used to the different classes and finding the ones we are enjoying

Super back up service

New to Echelon and love my bike and my classes I always think reviews are most helpful when something has gone wrong and that is this review I am one of those fools who reversed thread my left pedal Loving my classes I decided to step up to cleat only pedals but couldn t remove my left pedal from the crank arm I read a lot of reviews about how you can t get parts etc I rang Echelon UK direct I got a super helpful phone response Kerryanne and a minute or two later a direct email intro to the delightful Debbie in services support Debbie had it sorted in a few more moments and replacement parts where on the way This in the middle of Xmas NY holidays etc Nothing was too much trouble for Debbie and it was all done with a minimum of fuss I really just wanted to add this review as I had read a few reviews that people felt there was no support for their Echelon bike mine is a Connect Ex5s Easily the best after sales service I have had for years I actually moved from Peleton to Echelon due to basically having to write my Peleton off after a post-warranty issue Sure they may not always have parts immediately hand but I am certain they will do their best to help I now love my Echelon more

Great customer service in dealing with

Great customer service in dealing with a faulty part I have been using my bike for 3 years now and have always appreciated echelons support on queries

Love my Echelon products

Love my Echelon products I have both the bike and rower easy to use and excellent quality The app is great to use as well many different classes to choose from and challenge yourself

Great service

Great service I was kept updated at all times regarding the delivery Easy yo assemble and was able to start using within an hour of been recieved

Echelon rower

Prompt delivery of echelon rowerEasy to assemble Very quietEasy to fold and storage doesn t take much roomGreat classesStrongly recommend

Order went through quickly

Order went through quickly Kept well informed during the process Good communication via text messaging and emails Delivery proceeded quickly with no problems