Eco-vape Reviews

Terrible terrible terrible

I would lile to make another complaint this time regarding Ross Gourlay I made a complaint back in the beginning of December time I was informed on the 21st December that my refund had been processed obviously that was a lie I ve never experienced such bad service in my life I ve recently shared my review with various 3rd party sources so others won t have to suffer the same experience When I first became aware of Eco Vapes I thought it was a professional company obviously I had been mistaken It seems like no one in the company really knows what they are doing low quality e-liquid that s out of date and they couldn t even find my order even though I have provided my order number Order 893 25th October 2018 ridiculous After they eventually found my order they promised me the refund had been taken care of It s now the 26th January and i have not receieved anything Extremely poor business management Wasnt even offered any compensation for my troubles even though everything was 100 their fault

Bad experience

Terrible terrible terrible Website had an issue so it charged me twice they sent they wrong quantity and when I asked for them to send the correct quantity I was told in a round about way customers lie I would avoid this company Don t trust the lies by this company not only the lies but the gaming of trustpilot Do not trust them

Probably the worst vape shop trading

Bad experience Bought my brand new voodoo drag 2 mini on the 24th April 2019 served by Barry at bullwell ECO VAPE Had problems with charging point on device when come to charge would not go in So I took it back to Eco vape on the 4th may Barry again and is replie wasLooks like you damaged it so there s nothing we can do Or was it the fact it was damaged when I bought it and when on trying to push the charger in to charge it would not go in Where s the warranty and where s good customer service because it is not at ECO VAPE cheers BARRYI ve had to get in contact with the manufacturer hope they can helpMy advice GO ELSEWHERE

The one in bulwell is very rude service

Probably the worst vape shop trading they will tell you anything so as not to refund your money if you buy a faulty product they will blame you for it avoid at all cost or be out of pocket

Awful place

The one in bulwell is very rude service disgusting manners as well not very help full go to a different vape shop not him they only want your money

Awful off products terrible service

I ordered a cbd oil from this company and before dispatch asked if the order could be cancelled as I realised it would interfere with my current medication They completely ignored my email and sent it out anyway Then I returned it to have it sent back out to me a second time So my partner decided he would have it only to open it and find it is off as it had already oxidised and was now a pink red colour whereas when we have tried the same product in the past from another supplier it was a lovely amber colour They clearly have no customer service skills and will ignore you just so they can keep their money and clearly do not know how to store their products correctly Do not use this company

5stars brilliant company

Always shopped with eco-Vape brilliant customer service in store Always helped me out when I needed help with my mod Great selection of e-liquid Cannot fault them

Great

Received my e juice today after thinking my order wasn t sent but turns out was delivered to my neighbour great service and will defo be ordering again

Saves me so much money

Langley mill eco vape I hope you see this Honestly never lets me spend money I don t need to and always tells me when I m spending more than I should be Moved from Beeston to Langley mill and I had been using the wrong coils for 2 years I was never told this until I got here So much extra money I had been spending and the man in the shop told me When I thought my tank was broken rather than letting me spend money to replace it which was what I thought I d have to do he told me how to fix it He s always smiling telling me where I m spending more money and when I m buying the wrong thing Whenever I go in I come out feeling like whatever I bought will meet my needs perfectly and knowing I didn t spend money needlessly on a more expensive version of the same thing