Ecohomeinsulation Reviews

Cold calling

Can t stop this company cold calling me They have called just about every day for the last week even though we have told them to desist Despite Ecohomes telling me they do not do cold calling the people phoning me insistently are using the Ecohomes name and talking about loft insulation They may have bought my number from another organisation but to my mind it s still cold calling as I haven t given permission to call me My number is also on the TPS

insulation poorly installed

insulation poorly installed i was told i would assisted to move items of furniture as i am unable to do this myself when the workmen arrived they had the wrong equipment and went away claiming to retrieve it and come back when they arrived they still didn t have what they needed they ruined bed sheets cupboards drawers head boards carpets and even poured brick dust into a bag of clean clothes i knew it would not be clean but i was shocked and disgusted with the mess they left the lies they told to secure the job were all based on helping us as we are both disabled i feel thourouly abused

If you think they will honour a maintenance contract forget it

I have no problem with the installation However in spite of the fact that I have a clear agreement that they are responsible for servicing my heat pump they have not done so They have been wasting my time with various excuses since last summer Finally a fortnight ago they asked why I thought they were responsible for maintenance When I emailed a copy of the paperwork they gave me a price for a service When I asked them to go ahead they then ghosted me Very poor service I m very disappointed

incredibly frustrating can not recommend this company

terrible from the start first there was the survey which took five visits by three different men all telling me something different we had a concrete pad put in where the air pump was meant to go they put it somewhere else meaning the floor under it will now collapse as they failed to tell us how much condensation the air pump creates the insulators were rude a damaged my property and left us with an unmanageable mess the installation was much longer than anticipated 10 months after installation and we are still ringing them every week because of a problem water leaks filters clogging error codes electrical failures burst pipe joints you name its happened they still haven t given us access to the feed in electricity on the solar and i am at my wits end chasing up their mistakes all the time

Outstanding

The fellas that came to our property were fantastic They explained all their process and helped put my mind at ease regarding their work Their plastering was top notch - words of our decorator Their work overall was fantastic and they were trustworthy and reliable

The wall insulation and plastering team

The wall insulation and plastering team were brilliant worked quickly efficiently and skillfully Were considerate of our needs and had a great rapport with us their attention to detail in terms of customer service was outstanding Their plastering was second to none Well done A team so glad we had you guys - Jamie Paul and Kian thank you ever so much

Fantastic experience

So sceptical initially about the company and service as we didn t know what to expect To be brutally honest the negatives- it does turn your house and life upside down for a few weeks but the Positives- the workmanship and speed of these guys is awesome they were pleasant friendly very hardworking and immaculately clean and tidy They try to minimise the stress on you and your family and go out of their way to make sure you are happy Dave and Brad the plumbers were fantastic their pipework was amazing nice to see them still using copper instead of push fit the plumbing Pipework and installation of the air source heat pump was quick clean and a very high standard of workmanship The electrician s forgotten names were again thorough and lovely guys Matt Ethan Archie Mark and Geoff the plasterers were fantastic what a speed these guys went at and such a smooth finish There were so many guys working on our house too many to remember but all in all a very pleasurable and easy process For anyone doubting this company please see the process through from start to finish as you won t be disappointed We are a very happy family

Although slightly sceptical at first as

Although slightly sceptical at first as the ECO scheme seemed too good to be true but my experience so far has been superb I ve only had the walls insulated so far so I have a little way to go until the full job is complete But be assured this plastering team are the hardest working and most professional tradesmen I ve ever come across The quality of their plastering is second to none and I would highly recommend them They re also very friendly and treated my very modest home with respect at all times On their last day on the job despite having a 4 hour drive home they stayed later than they d hoped in order to clean the house after them So thank you to Paul Jamie and Kian for the excellent job you ve made of insulating my home