Ecomguard Reviews

Unauthorized charge attempt by an unknown company

A company I had never heard of attempted to charge 19.99 to my Cash App account. Fortunately, the transaction was declined. Based on this experience, it appears to be a scam and should be avoided.

Decent Protection But Expensive Subscription Model

I've been using EcomGuard for four months for online protection and have mixed feelings about the service. The protection features are solid with real-time threat detection and comprehensive scanning capabilities. The interface is intuitive making it easy to configure security settings. Updates are regular and timely. However, the main issue is the pricing—annual subscription costs significantly more than competitor options offering similar protection levels. I found no substantial difference in functionality compared to cheaper alternatives. Customer support is available but response times were slower than expected, sometimes taking twenty-four hours. The dashboard could be more user-friendly with clearer threat descriptions. System resource usage is reasonable without major performance impact. Installation was straightforward without complications. Renewal reminders are frequent which feels aggressive. While the protection is effective, the value proposition doesn't justify the premium pricing. I'm considering switching to a more affordable option that provides equivalent protection. For basic users, cheaper alternatives exist. For advanced users seeking maximum protection, worth considering despite higher costs.

Basic security features but needs improvement in customer support

I used EcomGuard for business security protection and while they offer basic features, the experience has been mixed. The security tools cover essential functions like fraud detection and transaction monitoring at a reasonable price point. The dashboard is reasonably intuitive and provides decent visibility into security events. Setup was straightforward with clear onboarding instructions. However, customer support has been disappointing with slow response times and limited technical expertise. When I encountered issues, resolving them took significantly longer than expected. The pricing structure could be more transparent with hidden fees appearing on invoices. The software sometimes creates false positives that require manual verification. Regular updates are provided but documentation could be more comprehensive. For small e-commerce businesses with basic security needs and tight budgets, EcomGuard offers value, but the weak customer support and occasional reliability issues hold it back. Better customer service and improved detection accuracy would significantly improve this service.

I just got charge 30 00 from this

I just got charge 30 00 from this place don t even know what it s is

I don t know who or why you tried to

I don t know who or why you tried to get me for 39 98 but you were declined because I have fraud protection Stop this madness and get a real job

Trying to charge me 39 98

Trying to charge me 39 98 I ve never heard of ECOMGUARD Another company PLUSHIEHOME is trying to charge me the exact amount I did purchase a crappy sweat shirt from them last month for 29 98 which they charged me 2x

They took some money out my account

They took some money out my account I m so not ok Please can company s stop hiding hidden fees and that

Just tried to charge my credit card for

Just tried to charge my credit card for 29 93 had to have My card shut off and a new replacement l can t believe trustpilot is carrying them it s just a scam now I don t trust trustpilot

Scammers

what a bunch of scammers they tried to charge my card 29 93 and I don t know who the heck these idiots are but had to close my account and get a new card I sure hope they get caught If I could give 0 stars I would I never ever heard of trustpilot or whoever the heck they are why don t they get a real job instead of trying to steal from people Grrrrr