Ecoshifter Reviews

Unfortunately

Unfortunately in my experience with them Mohit Amarpreet from Ecoshifter Totara have been very dishonest They agreed to pick up my antique piano and deliver it directly to my address the same morning I booked paid them in advance Instead of honouring our agreement they subsequently took on multiple other jobs and we had to wait around for them for another 8 hours They did not have the courtesy to communicate their changed plans to me and give me the option to cancel Once they finally arrived at 7 30pm they were not strong enough to lift my piano up my deck step and broke the leg Despite telling me before I booked that they have moved hundreds of pianos they were clearly not proficient with this in my experience did not follow Wise Move s guidance I was extremely upset that my piano had been damaged Mohit offered a refund of the delivery fee and I accepted this as a quick resolution to put toward getting my piano repaired I provided my bank account but he ignored me did not provide the refund Wise Move the Ecoshifter company director tried to mediate but without success Mohit made up multiple excuses such as telling the company director that English is his second language and he didn t know what he was offering he claimed he really meant to offer another delivery free of charge but I clearly would not have accepted this as it did not solve the problem and I would not trust these guys to move anything again Now over a month later nothing has been resolved Mohit Amarpreet will now not even reply to Wise Move Wise Move advised me the only option left to consider is to take Ecoshifter Totara to the Disputes Tribunal I can then make a claim for the delivery fee for breach of contract as well as the full cost to repair the leg on my piano Ecoshifter Totara is in clear breach of the Consumer Guarantees Act Everyone makes mistakes accidents happen but an honest business puts things right Use these guys at your own risk