


Eco Smok Legal Big Puff Nic Salt Pod Device Free Delivery Eco Smok Vape Store
Based on authentic user experiences
John Smith
6731 reviews
N/A
6 months ago
Poorly run site and extremely unprofessional
I really wish I had read the reviews before ordering from this site I ordered some pod refills and a week later I am still waiting for them I have emailed a couple of time to be fobbed off with they are on their way and the delay is with royal mail I chased it again today to be told they must have been lost in the post and they will send another order but in the next breath they advised they don t have what I ordered so they will send something else I asked for a refund and thankfully received one in full Terrible customer service unprofessional and I don t believe they sent my order in the first place as they sold them to me even though they weren t in stock I can accept delays but there is nothing worse than being lied to and making excuses for shoddy service I won t be using them again
Andrew
6731 reviews
N/A
6 months ago
Ordered some disposable Vapes payed for
Ordered some disposable Vapes payed for 2-3 day postage that was 2 weeks ago still not turned up ecosmok are doing nothing about it Orders some from Washington Vapes delivered next day
Andrew
6731 reviews
N/A
6 months ago
This company is a scam uses every
This company is a scam uses every tactic to steal your money
Mark
6731 reviews
N/A
6 months ago
Bad customer service
My partner bought me Tito max 7000 which packed up almost immediately and they won t replace it bought others and one started having a burning taste after a few uses have returned them but they are not replacing them Take it they have never heard of trading standards Awful service
Barry byrne
6731 reviews
N/A
6 months ago
Bad products bad service - AVOID
ordered two disposables 4000 puffs which looked a good price When they arrived one didn t work at all the other started tasting awful after a day so nowhere near the 4000 puffs advertised Emailed called etc no answers Finally got a reply stating no refund as too long to contact them even though they didn t reply and still within the 30 day returns window so not even following their own T C s Wish I had read these reviews before ordering as will never order form them again and really encourage you to go to more reputable companies
Chris
6731 reviews
N/A
6 months ago
Almost two weeks later and my order is
Almost two weeks later and my order is still not here I live 30 minutes drive from them too Asked for a refund and they won t give one Lat time I order from them ORDER ES100110501
Donna
6731 reviews
N/A
6 months ago
Ordered from them about 6 weeks ago and
Ordered from them about 6 weeks ago and I haven t received my order They just keep giving me the runaround and won t refund me DO NOT ORDER FROM THEM THEY WILL SCAM YOU
Connie
6731 reviews
N/A
6 months ago
Still waiting
Still waiting Worst of it is they use royal mail like its 1976 Looking at reviews it s not hopeful I will get my order The shop isn t that far away anyway so I will get my money back
Leanne Forster
6731 reviews
N/A
6 months ago
Been waiting for nearly two weeks for
Been waiting for nearly two weeks for my order and still nothing emailed them twice asking but received no reply worst customer service ever and will definitely not use them again
Davie Broon
6731 reviews
N/A
6 months ago
Ordered T22 Pro tank for the T18 coils
Ordered T22 Pro tank for the T18 coils I have Sent me a T18E Pro tank the coils do not fit Eventually got a reply to email telling me to order it again and they will send right one But could not accept the return as had been opened Then ordered the T22 Pro tank again received the T18E Pro tank again So rang them up and we went around in circles for about 25 minutes He said that one the website page it told me about the T18 Which was not mentioned at all it says T22 Pro tank also shows the correct tank and coils But they are sending the wrong ones blaming the manufacturer for wrong information on the eco smok website Kept talking about T18E Pro coils for tank instead of the issue of the whole reason for my order and made to buy again Also said had sent me an email to click on link I was like what email have you sent it to Then gave me someone else s email Can see this lot being taken to trading standards Got two lots of payments from me neither of them the product they are showing Didn t have a clue what they were talking about confusing themselves and me