Ecosmok Reviews

Ordered some disposable Vapes payed for

Ordered some disposable Vapes payed for 2-3 day postage that was 2 weeks ago still not turned up ecosmok are doing nothing about it Orders some from Washington Vapes delivered next day

This company is a scam uses every

This company is a scam uses every tactic to steal your money

Bad customer service

My partner bought me Tito max 7000 which packed up almost immediately and they won t replace it bought others and one started having a burning taste after a few uses have returned them but they are not replacing them Take it they have never heard of trading standards Awful service

Bad products bad service - AVOID

ordered two disposables 4000 puffs which looked a good price When they arrived one didn t work at all the other started tasting awful after a day so nowhere near the 4000 puffs advertised Emailed called etc no answers Finally got a reply stating no refund as too long to contact them even though they didn t reply and still within the 30 day returns window so not even following their own T C s Wish I had read these reviews before ordering as will never order form them again and really encourage you to go to more reputable companies

Almost two weeks later and my order is

Almost two weeks later and my order is still not here I live 30 minutes drive from them too Asked for a refund and they won t give one Lat time I order from them ORDER ES100110501

Ordered from them about 6 weeks ago and

Ordered from them about 6 weeks ago and I haven t received my order They just keep giving me the runaround and won t refund me DO NOT ORDER FROM THEM THEY WILL SCAM YOU

Still waiting

Still waiting Worst of it is they use royal mail like its 1976 Looking at reviews it s not hopeful I will get my order The shop isn t that far away anyway so I will get my money back

Been waiting for nearly two weeks for

Been waiting for nearly two weeks for my order and still nothing emailed them twice asking but received no reply worst customer service ever and will definitely not use them again

Ordered T22 Pro tank for the T18 coils

Ordered T22 Pro tank for the T18 coils I have Sent me a T18E Pro tank the coils do not fit Eventually got a reply to email telling me to order it again and they will send right one But could not accept the return as had been opened Then ordered the T22 Pro tank again received the T18E Pro tank again So rang them up and we went around in circles for about 25 minutes He said that one the website page it told me about the T18 Which was not mentioned at all it says T22 Pro tank also shows the correct tank and coils But they are sending the wrong ones blaming the manufacturer for wrong information on the eco smok website Kept talking about T18E Pro coils for tank instead of the issue of the whole reason for my order and made to buy again Also said had sent me an email to click on link I was like what email have you sent it to Then gave me someone else s email Can see this lot being taken to trading standards Got two lots of payments from me neither of them the product they are showing Didn t have a clue what they were talking about confusing themselves and me