Ecostrad Reviews

Last year I had to replace a ceramic iq

Last year I had to replace a ceramic iq radiator which was just out of warranty I guess the KSD switch has failed I ve now got another One doing exactly the same thing and this one is also just out of warranty I don t think I will replace this one with Ecostrad even though I like the WiFi control and the looks of the radiators

Stay away from Ecostrad

Stay away Worst purchase ever made Seems like the electrics in these typically fail in and around warrenty I count anyone as lucky if it fails before Like so many others got a Ecostrad iQ Ceramic radiator -- now a dud hanging on my wall Glad it s the only one Used it for couple of winters Now display comes on but fails to heat Keep in mind two winters only adds up to appx 6 months intermintently in total 450 down the drain because the electrics of a very important electrical device isn t working Top it off the manufacturer said it can t be repaired So they ve made a product they don t supply parts and offer repairs for Genius Wish I d known all this before Felt I needed to voice my opinion now since realising I m one of many who experienced something similar

AVOID at all costs

AVOID at all costs implied on their website that their radiator covers 5 meters squared which is 25 meters total radiator only covers 5 meters total Bad radiator bad customer services worst waste of money i have ever made

Utter waste of time and money

I purchased the ecostrad addesso iq for 500 in 2023 - lasted one winter and like other reviews it has failed already Utter rubbish and poorly designed as there is no way to reset this piece of cr p Having drilled into tiles to hang this piece of rubbish I now have to go through the inconvenience of getting it replaced Will never buy their products again

Ecostrad Ceramic IQ

I have four Ecostrad ceramic IQ radiators I had to replace one after it developed a fault when it was two months out of warranty and I have another doing the same thing now These are the worst radiators I ve ever come across They just don t last and nobody at the suppliers is interested in solving the problems In addition to this they don t seem to know anything about electronics

Don t believe the hype Buyer Beware

Don t believe the hype re new improved version These radiators are a technological disaster The manufacturer has the audacity to praise its in-house IT development team when that team of professionals didn t have the foresight to allow previous customers who bought their radiators less than a year ago to update these new settings on the radiator display screen No updates allowing previous customers to boost their heating How long till these new radiators are out-of-date As for intuitive That s the biggest joke of all If you use the in-house wifi system Ecosystem be prepared for your radiators going offline constantly You ll then have to manually add each radiator to your wifi again and again Ecostrad attempted to claim my wifi had dropped If that was the case why was is my wifi dropping incosnsitently with Ecostrad radiators but nothing else in my home No answer was the loud reply If you decide to test Smart Life and migrate it ll wipe all of your Ecosystem settings so you ll have to add each radiator again It ll also fail to initiate your heating schedule i e a timed period when the radiators turn on then off If you then move to say Google Home as I did them it ll only turn the radiators on or off not adjust temperature Often as not Google will inform you that the radiator hasn t been set up You ll then have to re migrate from Smart Life and hope for the best Three app systems three and none of them anywhere as coherent or user friendly as Hive If I sound angry that s because I am I spent just over 2 000 on my radiators months ago and now a new improved radiator has been launched but there s no update for previous owners Does that sound like a customer focused development team The response below is laughable I ve spent valuable time attempting to get clairty I still am AVOID That s to say nothing of the absolutely ludicrous beeps that are the bane of our lives an unnecessary noise that illustrates these IT professionals have never had to live with these radiators There s little that is intuitive I ve had to watch and watch and watch the many videos and then take my own notes to manage the settings I ve even managed some workarounds that make the radiators work better for us However if you have bought or are thinking of buying these radiators because you think you ll be able to adjust your heating seamlessly from an app then you re in for a rude awakening I try not to be too negative with smaller companies as I m aware of the many difficulties they can face in a competitive market That said I invested two thousand pounds in this company for wifi enabled radiators that are mostly managed manually not what I had expected at all The company is well aware or should be of my annoyance I find it staggering that these alleged feature-full appliances clearly have no method by which to update previous versions Buyer beware

I purchased two ecostrad iq ceramic

I purchased two ecostrad iq ceramic radiators but from day one of the purchase in may 2024 the Radiators started malfunction I have been unable to put any sense in to the technical guy s head The company Gohome didn t seems to care about customers right I managed to get replacement for one of the heater after it went completely faulty and displayed err2 indicating serious electrical faults Furthermore even the replacement heater is faulty but the guy seems to unable to comprehend the seriousness of the heaters catching fire Today I wrote to them again and waiting for reply I Paid 360 for each It s not worth a dime

Dont buy loses wi-fi signal within 2

Dont buy loses wi-fi signal within 2 mins of programming have to set manually every time i want to turn on