


Eddisons Chartered Surveyors Agents Valuers and Auctioneers Eddisons
Based on authentic user experiences
Jack
6732 reviews
N/A
6 months ago
I bought an entire bathroom from an
I bought an entire bathroom from an Eddsons auction and every lot was damaged or had parts missing I tried to discuss this with them and they are rude and do not care at all a complete bunch of crooks stay away
Azeem Patel
6732 reviews
N/A
6 months ago
Shocking customer service
I bought a bathroom mirror cabinet with led lighting and demister pad via Eddisons online auction The supplier was CSS on Blast Lane in Sheffield I took a 5hour return journey to collect the item so I would have it undamaged ready for the electrician to fit it the following day When i arrived at CSS they did not have it Eddisons were disengaged from the problem and totally unsupportive chanting from section 14 6 of their terms and conditions proving they were not liable and passing my complaint between different members of staff but nobody took responsibility for my outstandingly poor experience It was clear to me that Eddisons were putting their relationship with CSS and their buyers premium before the buyers me Nobody cared I received a full refund 3 months later but I had to chase it They only care about profit and their buyers premium Dont expect them to help you if your purchase via them has gone disasterously wrong like mine Their terms may shelter them but they would not have any business without buyers I will never use Eddisons or CSS again and recommend
Richie
6732 reviews
N/A
6 months ago
What an absolute sham
What an absolute sham Do not waste your time buyer from this company I purchased a brand new bath it was not new and was damaged When I complained to eddisons they blamed this on the seller CSS I spoke to a man there who was extremely rude and basically told me to F off I went back to eddisons and they basically don t care No recourse or responsibility from either company they are nnithing but scammers
Abigail Tate
6732 reviews
N/A
6 months ago
Buying at auction is a bad idea
Buying at auction is a bad idea Often people get carried away and when you add the fees and vat and vat on fees you can end up paying way over the top for anything you buy This particular company will not help you if you have any issues I have just had the most awful experience with them All they care about is the There are no humans working there
Paul Samson
6732 reviews
N/A
6 months ago
Would never buy from them
Wouldn t buy from them I won a bid On a lorry all good got the price it was 14000 then I get an email saying about vat and tax which I wasn t aware of before I started bidding then I get another email saying they ve withdrawn the lot after the bidding hasn t ended would rather deal with Ron and Reg
Andrew booth
6732 reviews
N/A
6 months ago
Terrible
Terrible Did not get the items I bidded for was given crappy substitutes Horrible customer service too
Andrew booth
6732 reviews
N/A
6 months ago
Travelled hours to pick up a 3 lots
Travelled hours to pick up a 3 lots When I got there all the lots the same product were mixed together and half was missing from one of the lots Now struggling to get full refund back and loss of money for journey Customer service is terrible
Bakhtiyar Sadigli
6732 reviews
N/A
6 months ago
Dealt with Chartered Surveyor part of
Dealt with Chartered Surveyor part of business and it was a disaster from start to finish Had to use them for an insurance reinstatement and would not use again Emails took weeks to get replies to things were signed off with the builder without consulting us visits to site planned and noone turned up It has taken 2 and a half years since the works completed to get the project signed off due to Edisons poor management We have had 4 different contacts and each one has been the same Only responding when we and the loss adjustor threatened to raise a complaint Still waiting for thier complaints manager to contact us even though this was promised days ago Completely done with them we still have problems outstanding with house but becasue they took so long we have now run out of time so it will be for us to fix at our own expense
Nazim Bolia
6732 reviews
N/A
6 months ago
Commercial Valuation poor
Can t speak for other departments but as valuers - shockingly out of touch and lack genuine research factual inaccuracies in the report misleading Not good I ve filed a complaint Avoid
Mildred
6732 reviews
N/A
6 months ago
DO NOT USE VERY BAD SERVICE
Met head of valuations of Manchester office at a location of mine to discuss a valuation of over twenty shops Explaining what I thought they were worth and how I got to my values He agreed that if he were to get valuation job He would be n at my figures Before he confirmed this we went round every building This was a valuation of nearly 10 million He accepted the job I said at start and during the process if had any issues hitting my absolutely correct values to ring me as I could talk him through it as I new every sale and rental values in the area for 25 years Never heard a thing for months never even returned my calls VALUATION TURNED UP 20 UNDERDO NOT USE THEM Never in 30 years business and having used dozens of the large companies have I ever been treated like that