Edentelemed Reviews

Avoid At All Cost

Absolute waste of money do not use this service they are borderline a scam They do not have access to the DSQ which means they cant get results for any tests Rather than tell you that upfront they try and up sell you on their services They are very expensive and very incompetent

Waste of money And terrible customer service

They put on a good show up front while they re taking your money but they have zero follow through If there s a delay in results or a need to advocate for you in the system like an actual patient they have no authority to do it Very limited service and poor customer service If you re willing to throw money at them it might be easier If you want a virtual service save your money and time and find another

The doctor was kind but honestly a

The doctor was kind but honestly a useless service way too pricy for a simple call not refundable anywhere They only tell you once the call is finished Might as well go to a pharmacien would ve been better for me to check online before

A total scam

A total scam Avoid at all cost No any service Billing for an expensive zoom interview with a doctor that never occured Exploiting the sick The very horrible team of Eden Telemed rubbed me 260

A total scam

A total scam Avoid at all cost No any service Billing for an expensive false zoom interview with a doctor They exploit vulnerable patients The Eden Telemed bandits rubbed me of 260

TOTAL SCAM

TOTAL SCAM only wanted to have a simple diagnostic of tda and they ignored me and now i ve lost 500 im in complete shock

Not sure I spoke to a doctor

I booked an appointment which I was later informed wasn t available until two days later I connected on time but the doctor was late His recommendation was to continue using over-the-counter meds tho I called for a basic antiinflammatory and any pain relief prescription drug for a chronic back problem persisting after a discal hernia operation to replace an expired prescription from out of country I was not demanding a med unavailable in Canada just anything a close equivalent of them Customer service was useless just repeated that my initial prescription was not renewable in Canada

If Edentelemed is not a scam it definitely feels like one

If Edentelemed is not a scam it definitely feels like one My consultation The 15 min call was rushed with no plan to understand what is going on with me Tell me your symptoms Sorry tell me one of them and we will deal with that first It is a joke The follow up No address or phone number on their correspondance I receive an invoice Payment due for a home visit 600 00 Yet I did not agree to any of this It was sent as an invoice not a proposal I never received the results of my blood test this is after I specifically stated that I wanted it When I showed up for my blood test the medical request for Blood testing was not completed properley I left messages a few times No call back UPDATE After 3 weeks of waiting I called again to find out if the results of my blood test were in Answer noI verified with the Medical Clinic that did the test Answer The test were sent I called Edentelemed back The answer it is not our fault Strongly suggest you stay away from them Norm

Recent customer

I recently used Eden telemed in an attempt to get an assessment I filled out some prescreen surveys and then was introduced to a nurse practitioner having paid for the assessment During the assessment I was informed that I was going to be provided with medication and that I did in fact have a diagnosis Several hours later the nurse practitioner called me back and told me I in gact did not have a diagnosis and that due to my pre-existing conditions which they d been informed of prior to me being offered a diagnosis I would have to go through very expensive additional testing My conditions are psychological and as such I was put into crisis not just because I was given hope that I d finally receive help but also because the cost of the eden telemed assessment was not insignificant I contacted customer service and told them that they should ve prescreened me for my set of existing conditions if they were going to confound a nurse practitioner to the point that they d cause me significant stress by changing their mind on my diagnosis and that I expected a refund so that I could seek a professional who could help me I have given them several weeks but they have neither confirmed nor denied my request As such 1 star If you re in Canada go elsewhere My friends swear by Maple