Edf Reviews

Tracy Mccormack an exceptional individual

I had a need to add a second name on my Bill and Butshi was very calm and helpful despite having to tell her to repeat my name for correct spellings she did She is better than most other people i have spoken with on Edf

Very helpful explanation in English of

I want say an employee named Tracy Mccormack was exceptional even though coming to fit in a new smart meter she noticed and checked thoroughly each socket within the house to find cross polarity within our house hold which could of ultimately ended up being catastrophic But thanks to her the issue is now being handled So thank you so much to her incredible service and care

Very clear and has a good patience

Very helpful explanation in English of a French electricity contract

Mikesh

I had confusion with my starting meter readings and it was quite stressful to begin with trying to sort out what was going on and how to fix it but once I started speak to Mikesh Deeplall everything was very clear made a lot of sense and he was so patient so lovely and really genuinely made me feel a lot calmer about a 650 bill Thank you so much

Au top je recommande fortement merci

Au top je recommande fortement merci beaucoup

Very professional and friendly staff

Very professional and friendly staff

It was fast

It was fast to the point and practical

Good service

I am very impressed with the service from edf excellent customer service