


Based on authentic user experiences
Paul
6732 reviews
N/A
9 months ago
The International language service
The 5 stars are for Jonathan for being very helpfully respectfully and patiently with everything today Its been first time in 3 years when someone at EDF energy from customer service did his job properly and been professional Everytime i was disappointed and not help at all when called EDF I ll make it clear the review and the stars are not for the EDF COMPANY just for the one who was able to leave me a good impression today Thank you Jonathan 5
ADESINA ADEYINKA
6732 reviews
N/A
9 months ago
I had a need to add a second name on my
The International language service is a bonus and the representatives are always helpful and supportive
Calvin Anderson
6732 reviews
N/A
9 months ago
Tracy Mccormack an exceptional individual
I had a need to add a second name on my Bill and Butshi was very calm and helpful despite having to tell her to repeat my name for correct spellings she did She is better than most other people i have spoken with on Edf
Stephen Pennant
6732 reviews
N/A
9 months ago
Very helpful explanation in English of
I want say an employee named Tracy Mccormack was exceptional even though coming to fit in a new smart meter she noticed and checked thoroughly each socket within the house to find cross polarity within our house hold which could of ultimately ended up being catastrophic But thanks to her the issue is now being handled So thank you so much to her incredible service and care
airon roxas
6732 reviews
N/A
9 months ago
Very clear and has a good patience
Very helpful explanation in English of a French electricity contract
Helen L
6732 reviews
N/A
9 months ago
Mikesh
I had confusion with my starting meter readings and it was quite stressful to begin with trying to sort out what was going on and how to fix it but once I started speak to Mikesh Deeplall everything was very clear made a lot of sense and he was so patient so lovely and really genuinely made me feel a lot calmer about a 650 bill Thank you so much
Kelly Fournier
6732 reviews
N/A
9 months ago
Au top je recommande fortement merci
Au top je recommande fortement merci beaucoup
Tania Fil
6732 reviews
N/A
9 months ago
Very professional and friendly staff
Very professional and friendly staff
Priscilla Wanat
6732 reviews
N/A
9 months ago
It was fast
It was fast to the point and practical
Mandy Williams
6732 reviews
N/A
9 months ago
Good service
I am very impressed with the service from edf excellent customer service