Edgwarecycles Reviews

Customer Service

I visited this store because I needed amongst other things a bicycle wheel After firing a few questions at me as to the exact specifications of the wheel required the lone male manning the store said he had the wheel in two colours - black and silver I asked if I could see both before making a decision and he agreed He showed me the black wheel then in a tone suggestive of an ultimatum told me the silver wheel cost 15 more No explanation was offered for the discrepancy I asked for a pack of brake pads and he inexplicably took down two packs from the hook on the wall After I paid 67 he actually jerked his thumb in the direction of the exit as if to say now get out Shortly after I arrived an apparent associate of this man arrived and stood behind me throughout saying nothing I do not personally know either of those two people When I need replacement bike parts in the future and I shall I will not buy them from there