Efergy Reviews

Efergy Elite Do Not Buy

Efergy Elite worked well for about one month and now no longer works I cannot get the receiver to connect to the device for longer than a few minutes Absolutely no customer service What a waste of money

Rubbish non existent customer service

Was working great only issue was the dashboard would not update after 24hrs used support contacxt page 5 weeks ago and NO RESPONSE

Terrible service - id give them zero stars

I am a Uk customer and found they a Terrible service Whilst I ve read people who buy from them on Amazon do get replies that s from a seller not the actual company The products themselves are good but if you have an issue don t expect a reply from support because you won t get any In fact I ve never ever a reply to any of my support requests Over the weekend their portal engage dot efergy dot com dashboard which is the only way you can view the recorded data from the meters has been down Just a blank white page Its happened before and sure it will happen again but no sorry or we are working on it message Funny how their actual website which they sell on never goes down Save yourselves some hastle and avoid this company and find alternatives which

The hub product simply doesn t work

The hub product simply doesn t work It is not plug and play The hub is properly connected to network and receiving signal from meter but it has not been possible to connect to account This is badly designed software and a badly designed workflow It doesn t matter how cheap this product is save your money and purchase other products that work the bad reviews are accurate I wished I had listened

Efery Smart Meter limited lifespan

I first bought one of the Efergy Smart Meters and it worked fine for a while then the App was longer available in the AppStore I then bought another one which also worked fine for a while then the App disappeared from the AppStore rendering it useless They seem to have a very limited lifespan requiring you to buy another one every couple of years

Poor response

Sadly I have to agree with the majority on here I also got the initial promising sounding email response but that was it Radio silence thereafter

Efergy Engage

I ve had my engage for 6 years now and when it works it s fine however cloud based data access is tempremental and when it fails that s it your product is useless It wouldn t be so bad if the product were able to have it s own local web interface and stored data locally on an SD card or something with the option of cloud storage and access I m about done with this product because for several days now my device is just a paper weight because the cloud has taken a dump and support is non-existent Just avoid this product it s not worth the hassle and waste of time

Product not too bad support effectively non-existent

The product itself isn t too bad if a little confusing to set up but it s the ongoing support if you can call it that that makes me give it 1 star I d give it 0 if I could The web dashboard regularly either stops displaying historical data sometimes for days on end and occasionally disappears altogether Even when it does work it looks like a job half-finished and certainly not being actively maintained There are still links to apps for Android and IOS on the webpage that have long since been deleted Support queries just get an automatic reply but no follow up In short terrible to non-existent support and a product that looks to be abandoned and being left to die

Efergy Lethargy

Efergy appears to be run by a schoolboy is Spain who is busy on his XBox Don t bother with anything made by this company Avoid Avoid Avoid The monitoring website is down for days sometimes weeks at a time Send an email to Efergy support Total waste of time Never ever had so much as a reply Did Efergy made a pile of dosh on their early monitor which was white labeled to one of the UK electricity companies and with the proceeds they bought a villa in Spain and now sit there all day drinking sangria laughing at us Useless