Egcu Reviews

Review of my personal loan request experience

Jenn Perreault was very pleasant to work with and was very knowledgeable about what she needed to do to process my request for a personal loan

Amazing customer service

Cassie was awesome The original solution to my problem was to come into the banking location Cassie noted that this would be an issue as I currently live in Arizona She came to a solution that solved my problem while still allowing Evergreen to maintain their protocols Such great customer service

I worked with Stephanie Wilkinson and

I worked with Stephanie Wilkinson and she made the loan process a breeze After we spoke on the phone she provided everything I needed via email and she was able to send me the signature loan documents securely via email I was able to complete the loan process without leaving my house It was one of the best experiences I ve ever had securing a loan I would absolutely recommend Evergreen Credit Union

Jenn was so amazing

Jenn was so amazing She really helped me thru out the process pf my refinance kudos to her

Rebecca was amazing

Rebecca was amazing got right on the issue and helped me get documentation that I needed Second day when I called back she recognized my voice and was about to check status and call me back

Judy was wonderful

Judy was calm informative patient and lovely to speak to She was able to find the issue and solve it quickly I really appreciate her help

Loving Riverside

Not only was my recent auto loan a smooth and speedy experience I was in constant contact with a banking professional via email who sent me my loan documents electronically I was able to docusign them from my phone and I picked up the check for my vehicle purchase the very next day

The people that call on the 800 fraud

The people that call on the 800 fraud prevention line to alert you are terrible The woman was so rude to me I called the credit union it was treated properly

Best credit union ever easy to work

Best credit union ever easy to work with for new customers like myself they are super helpful and welcoming I get approved in short time for my son s first time car loan to all refugee and asylum like I me I recommend you evergreen credit union you will be happy

Paul L Saved the Day

I was having difficulty connecting my new business account to Quick Books Paul LeBlond took the time to do some detective work to solve it It was so nice to work with someone as committed to customer service as Paul I would definitely recommend