© 2025 Rating Facts. All rights reserved.
Reviews
3.54
5-star
41.91%
4-star
14.71%
3-star
13.97%
2-star
14.71%
1-star
14.71%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Sharon
N/A
1 year ago
So easy so quick
Went online it was so easy got what i wanted Was kept updated of the whereabouts my parcel was and it only took a couple of days Was delighted how quickly my order came One happy customer
Nicole
N/A
1 year ago
Customer service was good
Shoes arrived next day as paid for there was a metal buckle on the front of shoe that was completely broken when it arrived The metal is sticking through the shoe I requested assistance with returning as I don t believe I should pay for returns when the item is faulty I sent pictures of this to ego and they are offering 30 refund and for me to keep the shoe I expressed I don t want to keep a broken shoe I then received a prepaid label from Ego so I could sent the shoe back Customer service was so quick Appreciate the help from Danial and Angelique Thanks again
Medb
N/A
1 year ago
Dispatch date issue
Had a small problem with dispatch dates so I got in contact as I needed part of the order sooner than expected delivery Angelique was so quick to respond and extremely helpful Thank you very much
Consumer
N/A
1 year ago
Cannot fault Ego
Cannot fault Ego Gorgeous boots amazing quality Also customer service was quick and polite Had my refund in excellent time Also size down in the puff-daddy fur trim boots I m a size 8 and I bought a 9 because I wanted to layer my socks and they were too big I could have gone for a 7 Gorgeous boots will definitely be buying more from Ego Thank you Ego xoxox
Beatrice
N/A
1 year ago
amazing staff
I cannot speak about their products as I have not tried them but I can comment on their customer service I had some problems regarding a payment and Angelique was very friendly helpful and fast She helped me solve my mistake by granting me all the time I needed Congratulations to Ego for their choice of staff
SHALOM GUNDA
N/A
1 year ago
Problem with pre order
I had a problem with a pre order but Lucy resolved it quickly and efficiently very good customer service will keep buying from them
Rachel Goodman
N/A
1 year ago
Had an issue with a dress and the
Had an issue with a dress and the customer service was top notch thank you Joan So friendly and went out of their way to sort out a replacement so quickly too
Miss Katarzyna Sobczak
N/A
1 year ago
Wonderfull winter shoes
I bought winter shoes at EGO Great quality Very light and comfortable Fashionable design great promotional price Very fast delivery low delivery price I recommend it with full responsibility Thank you EGO I am very satisfied with the purchase
David
N/A
1 year ago
A very happy customer
Great products great price easy to order and a quick service I shall definitely be using you again soon
Natasha Pinnock
N/A
1 year ago
Very easy to order website with
Very easy to order website with straightforward delivery was speedy happy with my purchase overall