Eis-insurance Reviews

They found a reason not to pay my claim and don t answer when i try to cancel police

I have in 2016 bought a ship kasko full insurance at the company No problems they promised by there broker J rn Petry I did pay my police as requested much later they gave my a receipt from Croatia and no chance to read it because of the language After about 4 months i had to do service on the boat and the boat got a damage from the crane Because the crane did lift near the lifting marks but not on them they refused to pay for the damage Then i contacted EIS-Insurance with my claim they found a line texted in the police in German language that Dem Versicherer ist innerhalb von 45 Tagen nach Versicherungsbeginn ein Gutachten ber denordnungsgem en und vorschadenfreien Zustand und heutigen Zeitwert einzureichen Bis zur Einreichungdes Gutachtens leistet der Versicherer nur auf Zeitwertbasis Wird das Gutachten nicht innerhalb von 45Tagen eingereicht wird der Versicherungsschutz ab dem 45 Tag suspendiert und tritt erst ab Einreichung desGutachtens wieder in Kraft I must admit that it was my own fault that i didn t react when there was something that i did not fully understand but they didn t send me an email that the insurance was ran out because of that i did not send review from an expert And now i tried twice to contact them because i just want my money back off course paying 45 days of insurance but they don t answer my emails any longer Please do not by any insurance from them they are not trustworthy and after all insurance is about trust I was sorry to hear that i wasn t insured what if the boat was sunk to the bottom of the ocean Now i had the chance to find a more trustworthy insurance company just paying for the damage myself AND lost the money i paid to EIS-Insurance