Vape Juice, Premium Eliquids and Vape Devices | eJuices.com
Based on authentic user experiences
Bree Higgins
6727 reviews
N/A
10 months ago
This company is crap
This company is crap I ordered 84 dollars worth of their vapes and never received them When I reached out to them I was told to file a claim so I did After I filed the claim I was told my package was lost I never received my refund or my package I reached out to them several times and now my emails won t even send because my claim was closed by them
D F
6727 reviews
N/A
10 months ago
STAY AWAY FROM THIS SITE IF YOU WANT TO ACTUALLY RECEIVE THE ITEMS YOU PAY FOR
First time ordering from this site and it was a horrible experience Don t waste your money on them I ordered on 3 3 22 and my order didn t ship until a week later and then about 12 days later was delivered to the wrong address My address isn t complicated and my house numbers are very clear to see on my gate door I contacted them and was told to contact ROUTE to file a claim I did that and route ordered my package again and that was delivered to the wrong house again The shipping carrier this company uses is some 3rd party nonsense of a company whose tracking site is very vague with no name or phone number to be reached at I contacted route again and told them the shipping company delivered my 2nd order to the wrong house again and route said they would refund my money at that point I have tried to email juices support team about 15 times now since this mess started and I keep getting rejection emails from them They are nothing but scammers and don t care about where the shipping company they use delivers their customer s packages I will stick to the one site I know that uses a well-known shipping company and never messes up my shipments or deliveries Guess I had to learn the hard way by trying a new site Stay away from this site
gail perkins
6727 reviews
N/A
10 months ago
BEAWARE Ordered from uk arrived in uk
BEAWARE Ordered from uk arrived in uk then have to pay another 20 01customs charge handling so works out very expensive
Thomas Willenbring
6727 reviews
N/A
10 months ago
The customer service from eJuice com is
The customer service from eJuice com is horrendous I ordered on May 7 2021 My order was fulfilled on May 10 2021 Their online track says it has been in my city since May 13 2021 Every day I check the tracking is get pushed out even further The cost for shipping was about 25 of my total order charges and they say they can do nothing about my delivery until after May 27 2021 Customer support is worthless they respond to my email but NOT my concerns To bad they had a wide variety of products Beware you may never get your order based on this experience
Christopher
6727 reviews
N/A
10 months ago
no comms no delivery possible fraud
ordered 100 wroth of vape supplies It has been over a month and I m still waiting on movement in the tracking info All emails listed for the company come back as bad email addresses warning that they don t exist BAD BAD company if it even exists anymore
Amanda and Dina DePasquale
6727 reviews
N/A
10 months ago
BEWARE
BEWARE I ordered 443 worth of ejuice and never received it This company is a total scam They give a bogus tracking number and stopped communicating through email I filed a dispute with my CC company
randy callahan
6727 reviews
N/A
10 months ago
This is the worst company for customer
This is the worst company for customer service Don t use them DON T This was my second order I ordered on the 6th of March and I still haven t received my order yet They said the address was not exactly the same And then they don t even try to expedite it to retain customers She just basically said it s not their fault so ohh well Will never use them again and I hope you don t either To many companies that actually want to retain customers CRAPPY CUSTOMER SERVICE
Steve Mccaskill
6727 reviews
N/A
10 months ago
Trash
Tried to order juice they withdrew my money then cancelled my order trying to talk to another person is near impossible I was told that it s my fault cause I didn t check some box and that my money would be returned in three to five days
Donna Lendall
6727 reviews
N/A
10 months ago
Do not ever buy anything from this
Do not ever buy anything from this company they are a ripoff and there lack of customer service is infuriating they sent me the wrong juice and charged me a higher price and then wouldnt honer the price advertised
Cat Lynn
6727 reviews
N/A
10 months ago
SCAM
I placed an order last week They sent me a fake tracking number that shows delivered to another country over a month ago They don t respond to customer service messages Huge scam