Ekosport Reviews

package got stuck at the swiss customs

package got stuck at the swiss customs for ages as the paperwork was not filled correctly next time i pay a bit more and buy from a swiss shop took a month between ordering and getting it at home

Ekosport after service is terrible

Ekosport after service is terrible Bought Nidecker tracer snowboard boots in januari The heel-lock lace snapped on first use and i needed after service support Now it is oktober 9 MONTHS LATER I have returned my product several times and they still have not repaired a simple malfunction On last repair issue ekosport lied about sending the product to NiDecker for repair product came back still not repaired Decided to contact NiDecker and repair distributor they confirmed that they never received my boots for repair nor was there every a spare part requested NiDecker also confirmed that the repairs are done incorrect and with the wrong spare parts After everything ekosport tried to get me to do the repair somewhere else Ekosport is a French based webshop with websites all over europe The nl version of the website is completely Dutch however contact is only in french or poor english Ekosport might have cheap outlet prices but it is a complete sh tshow of a company Definitely do NOT buy products from their webshop

NO Thank you

If you are Swiss DO NOT order from this website It is a fraud in terms of VAT-handling and service They take your money and provide a ultra lousy service do not even answer NEVER EVER AGAIN

Delivery dates different to those advertised

Ordered items Monday and it stated they would be delivered Wednesday on the website Today is Wednesday and I received an email to say my items are just being packed Why lie on your website I would have ordered from someone else had I known you would do this and you charged a 1 packaging fee seems laughable really

I cant logg in

I cant logg in my email is correct and its just logging me out I cant follow my package The customer service is horrible noone answers

Terrible customer service

Terrible customer service package with ski boots had massive damage to both boxes and the expensive ski boots scuffed and marked All I asked for was to have them picked up After filling out numerous forms sending photos and emailing back and forth their solution was to ask the USPS for help Buyer beware of this business not recommended

No refund after return of products

I returned 3 pairs of shoes and they claim they only received two They are refusing to issue a refund They are withholding 400 euro

Terrible customer service

Terrible customer service Absurd delivery costs Absurd return costs

Long waiting time

Long waiting time Cancelled the order after 10days They should hire more people if they can not handle the amount of orders Costumer service only via french number Don t order there for 10 cheaper prices