


Based on authentic user experiences
Vikki
6727 reviews
N/A
6 months ago
If you are purchasing an item in
If you are purchasing an item in Switzerland I would strongly advise against it Your purchased item will never arrive You will continue to receive excuses related to the postal service This company should be put out of business by the authorities Wenn Sie einen Artikel in der Schweiz kaufen w rde ich dringend davon abraten Ihr gekaufter Artikel wird niemals ankommen Sie erhalten weiterhin Entschuldigungen im Zusammenhang mit dem Postdienst Dieses Unternehmen sollte von den Beh rden eingestellt werden Si vous achetez un article en Suisse je vous le d conseille vivement Votre article achet n arrivera jamais Vous continuerez recevoir des excuses li es au service postal Cette entreprise devrait tre ferm e par les autorit s
Consumer
6727 reviews
N/A
6 months ago
package got stuck at the swiss customs
package got stuck at the swiss customs for ages as the paperwork was not filled correctly next time i pay a bit more and buy from a swiss shop took a month between ordering and getting it at home
Richard Messer
6727 reviews
N/A
6 months ago
Ekosport after service is terrible
Ekosport after service is terrible Bought Nidecker tracer snowboard boots in januari The heel-lock lace snapped on first use and i needed after service support Now it is oktober 9 MONTHS LATER I have returned my product several times and they still have not repaired a simple malfunction On last repair issue ekosport lied about sending the product to NiDecker for repair product came back still not repaired Decided to contact NiDecker and repair distributor they confirmed that they never received my boots for repair nor was there every a spare part requested NiDecker also confirmed that the repairs are done incorrect and with the wrong spare parts After everything ekosport tried to get me to do the repair somewhere else Ekosport is a French based webshop with websites all over europe The nl version of the website is completely Dutch however contact is only in french or poor english Ekosport might have cheap outlet prices but it is a complete sh tshow of a company Definitely do NOT buy products from their webshop
David
6727 reviews
N/A
6 months ago
NO Thank you
If you are Swiss DO NOT order from this website It is a fraud in terms of VAT-handling and service They take your money and provide a ultra lousy service do not even answer NEVER EVER AGAIN
Peter
6727 reviews
N/A
6 months ago
Delivery dates different to those advertised
Ordered items Monday and it stated they would be delivered Wednesday on the website Today is Wednesday and I received an email to say my items are just being packed Why lie on your website I would have ordered from someone else had I known you would do this and you charged a 1 packaging fee seems laughable really
Markus n
6727 reviews
N/A
6 months ago
I cant logg in
I cant logg in my email is correct and its just logging me out I cant follow my package The customer service is horrible noone answers
Alex Karczewski
6727 reviews
N/A
6 months ago
Terrible customer service
Terrible customer service package with ski boots had massive damage to both boxes and the expensive ski boots scuffed and marked All I asked for was to have them picked up After filling out numerous forms sending photos and emailing back and forth their solution was to ask the USPS for help Buyer beware of this business not recommended
Marice Boseska
6727 reviews
N/A
6 months ago
No refund after return of products
I returned 3 pairs of shoes and they claim they only received two They are refusing to issue a refund They are withholding 400 euro
Christina
6727 reviews
N/A
6 months ago
Terrible customer service
Terrible customer service Absurd delivery costs Absurd return costs
Markus n
6727 reviews
N/A
6 months ago
Long waiting time
Long waiting time Cancelled the order after 10days They should hire more people if they can not handle the amount of orders Costumer service only via french number Don t order there for 10 cheaper prices