Based on authentic user experiences
Iordanis
6727 reviews
N/A
6 months ago
Ekosport after service is terrible
Ekosport after service is terrible Bought Nidecker tracer snowboard boots in januari The heel-lock lace snapped on first use and i needed after service support Now it is oktober 9 MONTHS LATER I have returned my product several times and they still have not repaired a simple malfunction On last repair issue ekosport lied about sending the product to NiDecker for repair product came back still not repaired Decided to contact NiDecker and repair distributor they confirmed that they never received my boots for repair nor was there every a spare part requested NiDecker also confirmed that the repairs are done incorrect and with the wrong spare parts After everything ekosport tried to get me to do the repair somewhere else Ekosport is a French based webshop with websites all over europe The nl version of the website is completely Dutch however contact is only in french or poor english Ekosport might have cheap outlet prices but it is a complete sh tshow of a company Definitely do NOT buy products from their webshop
Martynas
6727 reviews
N/A
6 months ago
Bad experience
I bought something from ekosport then i didn t received nothing after my money was sent i try to contact them but they didn t answered to my email
Ingrida
6727 reviews
N/A
6 months ago
Have ordered some skiing clothing
Have ordered some skiing clothing week have passed but I haven t received the shipping number neither the goods
Lima de Almeida
6727 reviews
N/A
6 months ago
Ekosport customer service does not work
I just received the Mojito Trail-Lake Blue shoes and I notice that one of the laces is defective it is frayed I ask Ekosport customer service a solution send me some new laces or return the product So far I have not received an answer This is a shame for the seller and for the Scarpa brand Fernando
In s Lopes
6727 reviews
N/A
6 months ago
NO INFO
I placed an order 11 days ago which I have already paid for and I have gotten no further information other than a simple email confirming the order It was supposed to have been delivered by Monday Today is Friday and I don t even have a tracking number please contact me ASAPMy order number is EU0182398
David
6727 reviews
N/A
6 months ago
SCAM alert avoid at any cost
I have ordered Hoka one one anacapa low gore-tex black black 21 shoes and received two shoes for the same feet and if that was not enough they were in different sizes 38 and 42 I contacted their after sales support and guess what They did not bothered to respond to my claim This poor customer support is unacceptable Avoid this SCAM at any cost
Camilla Becker
6727 reviews
N/A
6 months ago
They send my order with defect
They send my order with defect I will never buy on this online shop or recomend this shop for anyone They are disrespectfull with their clients
Mark Austin
6727 reviews
N/A
6 months ago
AVOID THIS COMPANY
I am starting to think that i just got robbed Ordered some things PT00000042 from Ekosport on 14 10 2023 it was suposed to be delivered in 4 5 working days The order status after one or two days become Completed and i didn t get anything I ve contacted them more than 4 times and they just ignored me And that s it avoid this company at any cost
customer
6727 reviews
N/A
6 months ago
Ordered PT00000344 from Ekosport on
Ordered PT00000344 from Ekosport on 06 11 2023 The order status become Completed and i didn t get anything
Mislav
6727 reviews
N/A
6 months ago
I DO NOT RECOMMEND
I DO NOT RECOMMEND I bought an order for 900 usd the carrier damaged the shipping box as a result of which I received an incomplete order I received only one product worth 100 usd the sender refuses to resolve the dispute giving the reason that I should not accept the package absurd I have to look for my money through the european dispute commission